System error -69902 when using DVD Player

I get the same Error on my new iMac when trying to play an original dvd.

The sound menu opens but as soon as I click a menu item I get a warning: error-69902

What I find funny, is that if I start Front Row, the dvd plays perfectly!!!

Does Anyone know how to fix this? ( I love my music dvd's playing in a small window while I work on my computer)

Thanx

A.M.

I also get error message 69902 when I try to click on any menu items or on any of the controls. When I open Front Row, as you suggest, I can play the DVD using keyboard controls, but I have no mouse function. Is that normal?

Exactly same errors. DiskWarrior doesn't help, repair permissions neither. This problem appears not on all DVDs, but DVDs with this error work fine on others DVD PLayer or VLC.

Doesn't work neither on FrontRow.

Interesting that you mentioned VLC Media Player. I came across that program in trying to figure out what was going on with my DVD Player and downloaded it. The DVD in question--a movie out-of-the-box from Amazon--plays fine on VLC. It also plays on my G4 and on my TV DVD player. Strange to have an 8 month old MacBookPro with THE state-of-the-art operating system (or so I'm told in TV ads) and not be able to play a stock DVD.

I am getting this error as well. DVD player says "skipping damaged section," then gives me error -69902 when I try to skip forward on the DVD. The DVD is brand new and not damaged. Then, when I get to the menu, I can't play the DVD. I try to press any buttons (play, skip forward, pause, stop, and DVD player says "Supported Disc Not Available." I then can't quit DVD player, or eject the DVD; I have to force quit. Does anyone know why this is happening?

Creo que ya encontré donde esta la falla , en las preferencias del dvd player,configuración del disco, desactivar los enlaces web y listo ya funciona perfectamente

I deleted the .plist file, the DVD folder in Application support and still does not work. In any computer, Powerbook G$, PowerMac G5 or Powermac G4 (Running Leopard) The other 22 computers (G5 desktps) running Tiger have no problem. Can you be a little more specific anbou hiow you fixed. What you meant by enlaces web. Entiendo "castellano" perfectamente si prefieres escribir en español. Gracias

Could it be the problem of the DVD Player? I've tried VLC Media to play the same DVD without problem. This could be an alternative if your need to play DVD now.

mira lo que pasa es que estaba viendo un dvd y se me ocurrió meterme en las preferencias del reproductor dvd para ver que podía mejorar y lo único que hice fue seleccionar la pestaña que dice internet activar enlaces web dvd@ccess , entonces vino el problema ya no podia ver algunos dvds , nuevamente pero ahora sin tener un dvd en la unidad abrí la aplicación y quite la seleccion y listo empezo a funcionar correctamente sin ningun problema,ojala y esto te pueda ayudar si me mandas tu mail podria mandarte una foto descibiendo la pantalla a la que me refiero aguerra1@prodigy.net.mx

Message was edited by: Armando Cesar Guerra Tamez

ok lo que aparentemente habia resuelto ya no dio resultado mi reproductor dvd sigue sin funcionar ,solo con algunos dvds funciona y con otros no

I also found that VLC would play the same DVD that DVD Player had trouble with. The problem is that VLC sometimes screws up on menus and setting like language and subtitles, so it doesn't always work for me.

Me too. My iMac Aluminum will not play my home made and burned DVDs on their own (i.e., when inserted, which sometimes takes a few tries, they will not open the DVD player and allow me to play the disk), but they do work when I use Front Row as mentioned a few times in this thread.

I'm affraid to say same problem here on 2nd gen intel imac. With original official discs i know it isn't my drive as it works fine in vlc and before in tiger.

I realise that this is probably now old but

I have a 2.2Ghz MP Pro with 10.5.1 and iLife 08. I have LOTS of problems playing DVDs (either home burned or commercial disks). Often I get sound but no video and can "highlight" the "buttons" in the menu window by hovering the mouse over them. But since I cannot see the words I have no idea what scene I am selecting. If I do select one at random again the scene "plays" but only in sound - still no vision. A reboot solves the problem - but it does come back seemingly at random.

Now - I also have a G5 upgraded from 10.3.9 to 10.5.1 with iLife 08. The DVDs here display a slightly different problem. Sometimes DVD player and the whole Mac just freezes (never seen so many spinning beach balls!) and I get the error 69902 frequently. Rebooting the G5 has no effect.

However in all cases if I run up Front Row (both machines) the DVDs play OK.

All DVDs work fine in a my JVC DVD player when played thru the TV

Since 10.3.9 was so stable and delicious I have to assume that this is an issue with Leopard. I can only assume that an update will fix the issue. (at least I HOPE so) Even my son who is an Apple whizz kid and even works for an Apple on-line support centre for MB Pros is baffled!