Previous 1 2 3 4 Next 47 Replies Latest reply: Aug 13, 2009 4:12 AM by acoustics
Your Assassin Level 1 Level 1 (0 points)
Hi guys. Ive got a 15.4 mbp, which i bought about 11 months ago.
within the last few months black spots have started apearing on the display.
at the moment there are 4, all of them are about 2mm in dia.
they are on the back side of the display.
Anyways to fix this?
Will apple beable to help with it?
Anyone else have the same issue?
Many thanks

MacBook Pro, Mac OS X (10.4.10)
  • germandanny Level 1 Level 1 (0 points)
    Hey, I've got something similar happening with my display (I think). My spots are not black, per se, but grey, and show up all around the middle of the display like splotches or smudges. When I asked at a Mac store about this (and also an Apple Care rep.) they said I must have done something to it myself—i.e., self-inflicted trauma, etc. I assured them this wasn't the case, as I take better care of my MBP than I do my wife (her words, not mine). I remember screen recalls on the old Powerbook G4s with something similar, but I guess this hasn't been happening enough for them to care about us yet. Let me know if you find anything else out.

    Daniel
  • Lyndon Froese Level 1 Level 1 (0 points)
    Yep... I have the same thing happening. I've got tiny black spots and larger gray smudges on my matte screen. It's been less than a year since I bought it -- is it worth my time to approach Apple about this issue?
  • DWheezy Level 1 Level 1 (0 points)
    I have the same issue. Grey pots ... almost looks like just a smudge, but unfortunately it seems to be something a bit more difficult to remove.

    Are these considered "locked" pixels? Typically I would imagine dead pixels are completely black, and don't take up as large of an area.
  • Leslyn Level 1 Level 1 (0 points)
    Yeah i have had the same problems, it happen months ago and getting a little worese.. I just haven't had the time to go to apple store, because I use it for school, but those grey spots are getting annoying especially when editing images.. Yeah contact me if you find a cure.. I tried cleaning it no use.
  • lindyman77 Level 1 Level 1 (0 points)
    I had the same spots growing in the bottom left corner on my 2.16 C2D MBP so I took it into a Apple store. They called the whole gang over to see it as none of them had ever seen it before. Eventually they conceded that I had not damaged the computer and that the spots were growing on the underside of the display. Thankfully they swapped the entire display out under apple care. Like the OP mine is about 11 months old and my apple care is up in 2 weeks.
  • Chris42 Level 1 Level 1 (15 points)
    Just for reference, seems like the same issue as noted in another thread:

    http://discussions.apple.com/thread.jspa?threadID=1092319&tstart=0
  • Miss Ash H. Level 1 Level 1 (0 points)
    I have had the same problem. I have had my LCD replaced twice now. I have had my MBP for just over a year now and I am noticing the spots returning. As I bought my computer for graphics (as I imagine a majority of people who are new MBP owners have for CS3) it is untolerable. Fortunately I purchased the Apple care, and so I am guessing that the next repairs should be covered, however I am very frustrated that this is happening again. The guys at the repair place I go to (in Minneapolis, First Tech) said it has something to do with there being "dust under the LCD". I too use a screen protector between keyboard and screen when my mac is closed and also have a padded (made by apple) travel case.

    I am wondering if anyone has had there macs replaced because of this? How many times will they fix a computer suffering the same problems over and over again before they replace the whole thing?
  • Ilai Level 1 Level 1 (0 points)
    Hi.
    I´ve the same problem.
    Grey and black spots on the center of my MBP 15" C2D, I got my display changed twice now, and the spots keep appearing. The also come with areas with discoloration on the screen.
    I got my display changed last 3 weeks ago, and spots are back again.
    I´ll ask for a mac replacement, since nobody is solving my problem.
  • 64roosterboy Level 1 Level 1 (0 points)
    I have the same problem with the same questions. My MBP is 11 months old therefore I need to take quick action to try to get it fixed within warranty.
  • Blographic Level 1 Level 1 (0 points)
    I have the same problem with my MacBook Pro, 12 months old. It's actually in repair status with Apple Care but they refuse to repair/change it because they say Apple doesn't recognize the problem yet. There arent enough failing screens for them... unfortunately

    Message was edited by: Blographic
  • BRAMsterdam Level 1 Level 1 (0 points)
    Hi All,

    Same story here... small blotch and still in my 90 days. I just got back from my Mac store and they ordered a replacement display. No questions asked. Curious to see if it'll happen again and wondering if the blotches are always in the middle of the display, or also along the edges? Maybe it's not such a good idea to have the MBP in messenger bag anyway...
  • stylelab Level 1 Level 1 (0 points)
    Hi guys, I've had my MBP for about 16 months and same issue. I just got a replacement screen, they promised a glossy screen to replace the matte one, (since apparently they were out of them for about 3 wks, and they called me to see if I wouldn't mind a glossy one which I accepted) yet when I picked it up, I got a matte one back. One funny thing, when I picked it up, a report was also given and my 1Gig 3rd party RAM removed (which I had installed when I purchased my MBP) and it was running smoothly without problems before taken it in to apple. They reported that my memory was causing problems, yet I never had a problem. I wonder if the memory was the one to blame for the grey spots and if all they did was remove it and grey spots are gone???? anyone that can share some light to this mistery???? please help... also, does this puts fear on having to use only apple ram???
  • charlie67p Level 1 Level 1 (0 points)
    I've had my MBP for about 6 months and I have same problem : 25 grey spots on the screen of my macbookpro.
    What can I do ?
  • Mark Labonte Level 1 Level 1 (5 points)
    My 17" MBP (matte) has 2 "groups" of several small dark spots (more like smudges), each group located about 2" below the top and about 3" toward the center from each side of the display. They are really only visible against a solid background, and each spot is roughly 1/8" in diameter.

    I'm pretty sure (in my case at least) that it's not related to heat, and I have never applied any pressure to the screen.

    Has anyone been able to figure out what the root cause is, and if there's anything that can be done besides replacing the display (which isn't working for a lot of people apparently)?

    Thanks
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