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Airport Extreme (802.11n) - Connection drops (no auto-reset)

I have seen a few questions here about the Airport Extreme doing auto-restarts, but mine is just dropping off. It varies between only hours after the last reset to 1-2 days, but each time the Airport stops passing all traffic. I have the status light set to show traffic, and sometimes it's just a solid green and others it's actually off (no light). In either case the Airport stops passing traffic and I am not able to see it with the Airport utility. If I unplug it and plug it back in it works again. Any one else have this problem?

PowerMac G5, Mac OS X (10.5)

Posted on Nov 6, 2007 6:57 AM

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578 replies

Feb 18, 2008 2:27 PM in response to RADumas

RADumas wrote:
I've not had any failures in a couple weeks, but then have only been running the AEBSn and no other base stations and not using any bittorrent client. At the suggestion of some posters, after I updated my OS and tweaked the Azureus settings, I grabbed 3 bittorrent files in Azureus. The three all had many seeds and many peers, so it maxed out my connection continuously. And the AEBS went deaf about 2 hours later.

I restarted and got everything running and started Azureus just to nuke the torrent listings - about 2 minutes. In that time, the AEBS went deaf again.


addendum: After killing all bittorrent clients, the AEBS kept dying every few minutes. Reset and reconfig didn't help, so I exchanged for a fresh one. There's something about failing that makes the AEBS prone to future fails.

Feb 18, 2008 8:02 PM in response to boss9192

Hi,

I have the same exactly problems but finally I have found solution.

I had to disable IPv6 at Airport configuration.
I log in to router change setting from n to g 802.11. I saved setting in router. Changed again from 802.11 g to n and saved with device reboot.

Please don`t connect to router without reboot. Your connection will be dropping all the time.

This is my personal fix. Might not work to all of you.

Bye

Feb 22, 2008 10:04 PM in response to GalinMD

Just a quick update on my situation!

Before changing the IPv6 settings to off and Local link only...My connection dropped several times a day and it wasnt my computer losing connection, it was the airport extreme base station that was causing the problem and it had to be manually reset by unplugging and replugging the power cable.

But since i turned IPv6 off, it works wonderfully and has not given me trouble since early january. Today the connection dropped twice but it was my airport antenna just losing connection with the router, I just reselected it form the airport status bar and voila! i connected back and didnt have to reset my airport station.

So yeah I dunno but disabling IPv6 did it for me...Torrents work fine, limewire works fine, etc.

Feb 26, 2008 9:20 AM in response to goobus

after reading through a few posts, ive had the same problem as everyone else, everything looks to be working fine but no computers can connect or see the wireless network. i believe the problem has to do with torrents. i had azureus a few months back, worked fine for a couple days, got a couple things downloaded. Then it slowed down my macbook. i deleted it from my macbook, then the interent problems started. i didn't put 2 and 2 together then, had the problem for a week, but somehow it rectified itself. interent worked fine for 3 months, no resets, no problems. then a few days ago i downloaded azureus again, internet crapped out right away. and still hasn't worked since. it's only been a couple days, and i have had to do constant resettings. hopefully the problem will rectify itself again.

Feb 26, 2008 9:31 AM in response to tony620

bittorrent clients, Azureus in particular, even with adjusted settings, are prime culprits, but not exclusive culprits. One thing I found recently is that if you crash the base station a couple times, and doing the unplug/plug routine, it may come back up, but there might be residual damage that makes it prone to more crashes in the future.

I finally brought mine back in for a replacement, and put the new one on-line without ever launching Azureus. It's gone deaf only once in a couple weeks, which is a record.

Feb 27, 2008 1:26 PM in response to GalinMD

Another 'Me too' post I'm afraid. Strangely, I upgraded to the AEBS because I was getting exactly the same problem with my Netgear wireless router. The AEBS was flawless for a couple of months, then developed the same problem. I went down the route of presuming it was my cable company's fault for a while, but reading this topic it seems not!

Yes, I do use Azureus on my MBPro and have noticed the dropped connection when that is running, but not exclusively then. It drops off when just my wife's iMac is running, or when just the Mac Mini I use as a media server/backup server is on, and neither of these has a Bittorrent client installed.

I'm only getting a dead network maybe 3 or 4 times a day (did I say only?!) which is better than a lot of posters here. Still, enough to be annoying. I've now turned IP6 to local, set the channel to one way away from any others in the neighbourhood, and am prepared to upend the AEBS if necessary. We'll see what happens.....!

Feb 28, 2008 11:05 AM in response to jemmo

this problem has escalated to the point where I can no longer use bittorent protocols (any bittorrent program) at all. Azureus causes my airport to crash within minutes. Bittorent and transmission take a bit longer but both are guaranteed to crash my airport extreme (saucer). I have not downgraded the firmware in the router but I have done everything else discussed here, often thinking it is solved only to have the router crash.

Feb 29, 2008 4:20 PM in response to karlmikaeloskar

If Azureus is an issue, it is not the only one. I think it's a dead end.
I've been troubleshooting my mom's computer, she doesn't even know what P2P is and has never had any torrent clients on her machine.
Her Airport was working fine for months but has become so unstable that we have simply given up on it and put it away.
That's a first for an piece of Apple gear. Very disappointing.

Feb 29, 2008 4:46 PM in response to Sweejak

Sweejak wrote:
If Azureus is an issue, it is not the only one. I think it's a dead end.
I've been troubleshooting my mom's computer, she doesn't even know what P2P is and has never had any torrent clients on her machine.
Her Airport was working fine for months but has become so unstable that we have simply given up on it and put it away.
That's a first for an piece of Apple gear. Very disappointing.


Azureus IS a big issue. It's one that you can rely on. There are others, however. I have a theory that when your service provider rolls your IP address, it triggers the problem. There are a few other theories floating around in addition to the fact that Azureus is one.

I'm also fairly sure that when the problem occurs and you restart the AEBS, the firmware gets damaged. It's more prone to funky behavior subsequently. That's why "downgrading" works. You're reinstalling the firmware. I found that "same grading" worked, until something triggered the cycle (such as using a bittorrent client).

You mom's computer was using a base station to connect - Was anyone else every also connected? Might they have been using a bittorrent client? I'm sure that sometimes, there is a direct cause for the crash, which then goes away, but the crashes continue because the firmware is catywumpus.

Feb 29, 2008 5:04 PM in response to RADumas

Almost no one uses my mom's wireless, occasionally a visitor, or myself. It's unlikely that they were using Azureus, but it is possible. No one has been using Azureus since the trouble began. If Azureus creates a reproducible error it seems like the best lead out there and perhaps the best lead this 28,000 hit thread has going for it.

Have you tried enabling encryption in Azureus?

Airport Extreme (802.11n) - Connection drops (no auto-reset)

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