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Airport Extreme (802.11n) - Connection drops (no auto-reset)

I have seen a few questions here about the Airport Extreme doing auto-restarts, but mine is just dropping off. It varies between only hours after the last reset to 1-2 days, but each time the Airport stops passing all traffic. I have the status light set to show traffic, and sometimes it's just a solid green and others it's actually off (no light). In either case the Airport stops passing traffic and I am not able to see it with the Airport utility. If I unplug it and plug it back in it works again. Any one else have this problem?

PowerMac G5, Mac OS X (10.5)

Posted on Nov 6, 2007 6:57 AM

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578 replies

Nov 6, 2007 10:36 AM in response to GalinMD

Yup, Now my G5 is NOT wireless...but loses the Internet. It's and I have to unplug the Airport and plug it back in to get it to work again. For some reason, it just stops passing traffic.

Does anyone know a way to get the logs from it after a failure? Seems like everytime I restart it, the log starts fresh. So I feel like I'm getting nowhere.

Nov 6, 2007 6:09 PM in response to GalinMD

I just purchased the Airport Extreme 802.11n on Friday and it crashed Sunday night and has not been able to give a connection for longer than 10hrs since. I don't know if this is just a defective unit or if I should have listened to everyone when they told me Apple does not know how to make a solid router.
Has anyone been able to get this router to function with any kind of load for extended periods (as in a couple months w/o having to restart it)?

Nov 7, 2007 7:23 AM in response to Jason Jenkins

I called Apple and they told me it's my Leopard machine doing something that is affecting the Airport (I'm a little sceptical). They told me to do the following steps:

1. Reset the Power Management button (tiny button on the motherboard).
2. Reset the PRAM (hold option command+PR at start up chime, until 2~3 chimes).
3. Start in Safe Boot, then restart normally (hold shift at start up chime).

I haven't had a chance to do this yet, but I'm curious if it really solves the problem. I'm not sure how Leopard can be causing the problem, they wouldn't tell me why this fix would work, just that others have done it with success.

Also, glad to see that I'm not the only one, started to think I was crazy. (and for those that asked about having a GOOD apple router, my old Airport Extreme 802.11g worked for 10-14 months at a time without any problem at all).

Nov 7, 2007 8:16 PM in response to patroy

Ok so I've just recently decided to play the is it the router or is it one of the computers...
After diconnecting my samba server (pc running Ubuntu lastest ver. all updates installed) I've been able to watch DIVX files on all of my computers streaming from one to another simultaneously.
Though it did start it did lag abit after a while but that was when I started Azureus...
So maybe, just maybe it's the servers fault.
So apple it looks like you have not failed me after all.

Nov 8, 2007 4:55 AM in response to GalinMD

I'm having the same problem. My airport disconects from time to time, going to orange light and getting back to green after a while for no reason.

The problem seems to started after I installed Leopard on my machine but as other had the same problem months ago, I don't know what seems to cause that.

I hope Apple releases some kind of fix soon.

Nov 8, 2007 7:02 AM in response to Jason Jenkins

Interesting. My HD died in my mac the week before Leopard was released, so when I bought a new one, I waited to do a fresh install of Leopard. So my G5 technically didn't have any OS on it at all before Leopard. I would have thought that would have saved me from this pain.

P.S. I tried those steps as well last night....it did something alright, now when my computer boots, it comes to the Setup Assistant program and when I finish the assistant, it comes right back up. arg I get to install Leopard again today after work. (thinking about Tiger again).

Nov 8, 2007 8:45 AM in response to GalinMD

I have actually done three installs of Leopard. First archive and install, system was incredibly sluggish and graphics were jumpy and jagged. Then I did the upgrade, same symptoms. Lastly did and Erase and install, system performance is better, but graphics are still a bit jumpy (like when moving mouse over dock). Now I have connectivity issues. Usually less than a minute after accessing the internet (safari or mail) I lose the network all together. When I try to access it, it is not on the list. So I have to manually enter the name of the network and the password. When I try to connect, usually I have to try connecting several times before I can actually connect. Then it will hang on for a few minutes before disappearing again. Sometimes it causes the Mail program to freeze and I have to force quit. Patiently waiting for 10.5.1.

Airport Extreme (802.11n) - Connection drops (no auto-reset)

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