White screen with a folder and a question mark in the Folder

Question

White screen with a folder and a question mark in the Folder

Hi,

My daughter's Desktop Mac Pro won't reboot. On reboot, it shows a white screen with a folder and a question mark within, It just stays there and nothing happens. Is this a problem with a dead hard drive, dead processor, faulty USB connection, problem with airport.? We need advise and help, please!

effie imperio

dual, Power Mac G5, Mac OS X (10.4.9), 6 GB RAM, 1 TB HDD

Posted on Nov 7, 2007 3:50 AM

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Answer 1

Nov 7, 2007 5:34 AM in response to Ephraim Imperio

Anybody out there willing to reply?

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Answer 2

Nov 7, 2007 4:07 PM in response to Ephraim Imperio

It's not a flashing question mark is it?

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Answer 3

The hatter

Level 9

60,980 points

Nov 7, 2007 4:23 PM in response to Ephraim Imperio

Hold the option key and go to system preference and reselect the startup disk.

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Answer 4

Nov 8, 2007 8:08 AM in response to Anonymoustache

Hi, Anonymoustache, thanks for responding.

Yes, I think it is "a flashing question mark". If it is flashing, you think it is a hardware problem like a dead hard drive? I had a flashing question mark with my Power book G4 and Apple replaced a dead hard drive.

Thanks Hatter, I will convey your response to my daughter and see if it will help.

effie imperio

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