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User profile for user: intraosseous
intraosseous Author
User level: Level 2
273 points

Communication error during printing

First time printing since I installed Leopard. I print from Photoshop to my Canon iP5000. The first document prints fine. Halfway through printing the second document, I get this error:

Error Number : 306 A communication error has occurred. Make sure that the printer is plugged in, powered-on, and properly connected to your computer. Then try printing again.

Then I have to delete that job and start again. It will print a page or two fine, then do this midprint again. I hate wasting the ink and expensive glossy paper...

Any ideas?

Thanks!

Ty

MBP, iMac 24, Mini, iPods, iPhone, Mac OS X (10.5)

Posted on Nov 9, 2007 6:49 AM

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13 replies
User profile for user: Shingo Yura
Shingo Yura
User level: Level 1
8 points

Nov 21, 2007 2:16 AM in response to intraosseous

I changed my setting on one thing and now my Canon Pro9000 works with the Airport Extreme base station.

First, remove the printer from the "print&fax" under "system preferences". Then you add a new printer by clicking the "+" sign. When the next window pops up, select the printer. At the very bottom of the screen "print using" field, instead of selecting your printer name, select "canon IJ printer".

I don't know why but it works for me.
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User profile for user: Lars Pope
Lars Pope
User level: Level 1
140 points

Nov 22, 2007 6:15 AM in response to intraosseous

I have a similar problem with the same equipment. IP5000

Mine has the latest driver 4.8.3 from the Canon web site and actually works ok via USB.
It works ok via my Aiport extreme N in standrad resolution (photo on plain paper) but at a higher quality (photo on photo paper)it freezes 1/4 or 1/2 way. I've tried re-installing etc but still have this issue.
I've put in a support log to Canon just in case they are aware and are workling on a fix. Otherwise I feel it has something to do with Airport.
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User profile for user: Christian Fessel
Christian Fessel
User level: Level 1
105 points

Nov 26, 2007 5:03 AM in response to intraosseous

Have you checked, that your FireWall (Sys prefs > Security) is not blocking the communcation ?
For a test set it to "Allow all incoming connections" and see if you can print.

If so, you can select "Set access to specific … " and choose the "Canon IJ Printer Utility" and "Canon IJ Network Tool" and set them to "Allow all incoming … "

If it works only with the first setting "Allow all … " then you just have to leave it like that 😟
If you're behind a router and not networked to others you should be fine (pleeeease open another thread in the appropriate forum to discuss those security matters and opinions - will be endless …).

If you're using a mobile machine don't forget to switch the FireWall back to full blocking when connecting from elsewhere.

Hope it helps,
chris
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User profile for user: ctlow
ctlow
User level: Level 1
9 points

Dec 27, 2007 2:59 PM in response to MAbifarin

What latest driver? For my Pixma MP780, I have mp780osxpd483ej7.dmg, direct from the Canon web site, and it will not do the one-notch higher-than-normal print-quality setting ... halfway through, it stops printing and I get the "Error: 306 A communication error has occurred" message. Fortunately, normal printing is very good, and at that quality it seems to do double-sided well, which is important.

Now, to get into faxing and scanning ...

The printer's not that old, works well in general, is not cheap, and it's a royal pain to have to go replacing perfectly good eqpt. just because I bought a new computer (and switched to Mac - yeah!). I'm still fighting with it.
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Communication error during printing

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