UK - Phone Number N/A in iTunes

Question

UK - Phone Number N/A in iTunes

Hey there. I got the phone just after 6pm, rushed home and activated it no problem with a new number. I've spent most of the night playing with it as it charges setting up voice mail, ect. When i've just noticed that in the itunes summary page my phone number is listed as N/A nor is it listed in the phone.

I found another thread on the matter on these forums and it seemed that righted itself after a few days.. Which of course mine might. I just wondered if anyone new what was causing it? To my knowledge everything else is perfectly fine. I can text and call, ect. So my account is activated. Just the iPhone can't see it? I even reset the phone to factory and re flashed it but no joy.

I know its only a little niggle, but does anyone know why it happens?

Macbook (Black), Mac OS X (10.4.10)

Posted on Nov 9, 2007 8:50 PM

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Answer 1

Nov 10, 2007 1:43 AM in response to Colin Blakeston

Same here, activated phone at 8pm last night, existing o2 customer, process as smooth as could be! (Yes, I couldn't believe it either)

Only issue so far is the number not showing up in iTunes, wondering if linked to Apple ID? Hence it would rectify itself after a day or two once Apple database updated with new info?

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Answer 2

Nov 11, 2007 4:04 AM in response to spaceboyo

Hi

I too have n/a in iTunes where the phone number should be (UK). Also, is it possible and if so where, to view your own phone number on the iPhone?

Thanks.

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Answer 3

cyandog

Level 1

11 points

Nov 11, 2007 4:34 AM in response to spaceboyo

i got my iphone on 9 november activated about 7.20 and doesn't show up my number on iphone or itunes very strange cos usa iphone show there number

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Answer 4

Nov 11, 2007 4:50 AM in response to cyandog

Hi

Must not be possible on UK for now then. Not a problem Im sure.

Nick

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Answer 5

Nov 11, 2007 3:16 PM in response to Community User

Hey guys, thanks. Long as i'm not the only one 🙂

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Answer 6

Nov 11, 2007 9:36 PM in response to Colin Blakeston

If your phone number in not displayed in iTunes or at the top of your phone contact list, turn the phone OFF (hold sleep/wake switch until the red s lider appears & slide to OFF. Wait a few minutes and turn the phone back on. Once it reestablishes a cell tower connection, your phone number will appear.

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Answer 7

sherga

Level 1

10 points

Nov 12, 2007 6:12 AM in response to Jim VanLeeuwen

Didn't work here. Still got n/a

Could it be someting to do with porting a number to iPhone?

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Answer 8

Nov 12, 2007 6:23 AM in response to sherga

I doubt it, I have a new contract with O2 so no porting issues and my number is not displayed in itunes or contacts.

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Answer 9

Nov 12, 2007 6:39 AM in response to Grant Davies

Same here as well - I took on a new number.

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Answer 10

Nov 12, 2007 10:28 AM in response to barongreenback

New number here too.

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Answer 11

Nov 21, 2007 5:09 AM in response to Colin Blakeston

Has anyone seen any change on this? I got my phone on the 9th, ported the number over (the phone updated on the 16th) but I still don't see the number on iTunes. I've also switched the phone on and off a few times too (in a couple of cases, when the phone has locked up and the touchscreen has stopped working!!!)...

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Answer 12

Nov 21, 2007 5:50 AM in response to drcaphreak

Just found out that the reason for the cell phone number not showing in iTunes is in fact an O2 policy not to have the phone number added to the SIM to prevent people seeing it displayed in iTunes for security reasons!

How ever there is a fix for this, Remove your sim card from your iPhone and place it in to a standard cell phone. Once you have your iPhone sim in another cell phone edit the My Number to display 07xxxxxxxxx then place your sim back in to your iPhone this will now make it show up in iTunes and in the Contact list.

Hope this helps.

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Answer 13

Nov 26, 2007 2:44 PM in response to gthomasuk

Sorry if I'm being dumb but I can't see how to do this on my Nokia 6021 (I imagine most Nokia handsets will be similar).

TIA, Mark

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Answer 14

Nov 27, 2007 8:36 AM in response to sherga

Had the some prolbems and this is how I solved it...
Sync with itunes (you may still get n/a), then put your phone in sleep (press the top button) then close iTunes.
Open iTunes and press the sleep button then the number should appear.

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Answer 15

iPodDave

Level 1

0 points

Nov 28, 2007 4:35 AM in response to gthomasuk

Yes, I posted that information a week before you found it, here:
http://customerforum.o2.co.uk/viewtopic.php?t=110

Dave.

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