3 Way Call (Conference Call) on iPhone

Question

Level 2

194 points

3 Way Call (Conference Call) on iPhone

Today is the first day I tried to make a 3 Way Call (Conference Call) on my iPhone... Here's what happens:

- I call the first party and they answer
- I push the Add Call button (which puts the first party on hold)
- I dial the second party and they answer
- When I push the Merge Calls button, it puts the second party on hold and releases the first party
- Every time I push the Merge Calls button, it swaps callers putting one on hold and the other on line

Anybody know what is going on here?

Tommy

G5 DP 2.0GHz / Mac Mini Intel Core Duo / iMac Flat Screen / iBook(2USB) / iPhone, Mac OS X (10.5)

Posted on Nov 10, 2007 2:07 PM

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Answer 1

jayegan2

Level 1

55 points

Nov 10, 2007 2:27 PM in response to TNTPayne

I made a three way call today (10/11/07) on my brand new iPhone and it worked totally fine. Are u a UK or US user?

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Answer 2

Nov 10, 2007 2:28 PM in response to jayegan2

it works on my US phone

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Answer 3

TNTPayne Author

Level 2

194 points

Nov 10, 2007 3:18 PM in response to jayegan2

I am a US user, and I got my iPhone on the 1st day they sold them, but today was the first day I had ever tried 3-Way calling.

I talked to Apple and they told me that my settings at AT&T had to be reset... may had been an issue that I was an AT&T user before I got the iPhone. So, they call AT&T while I was on the phone with them and explained what was going on... they did this because if I were to call AT&T and told them to do it, they may not know what I was talking about.

After resetting my AT&T account, I can now make Conference Calls.

Thanks Apple,
Tommy

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Answer 4

Nov 10, 2007 3:20 PM in response to TNTPayne

Glad your iPhone is out of intensive care and also glad AppleCare did you right...

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Answer 5

Nov 10, 2007 3:46 PM in response to TNTPayne

By the way, you can have up to a 5 way. I was on the road and was able to do this with my contractors and client, all before ever getting to the office.

If I were to do it there, I would have had to pay through the nose with an AT&T conference call set-up with everyone dialing into an 800 number.

What a blessing, this iPhone!

Enjoy.

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Answer 6

Dec 17, 2007 2:21 PM in response to TNTPayne

Tommy:

What do you mean by "reset" at ATT? Did you just call customer service or what?

Thanks

Van

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Answer 7

OS2Guy

Level 2

313 points

Dec 17, 2007 2:50 PM in response to Irving Gonzales

I agree that you can have at least a 5-way conference call, if not six as I have five employees and we conference, either as a full group in smaller groups of five, four three or two. We are all in downtown SF (California).

Tim...

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