Vista will not recognize my iPod

When you have the ipod connected, does it display the DND symbol, or just the battery charging?

I'm having the same problem and the do not disconnect symbol is present but it won't update or come to the updating screen

I am also having the same problem.. Vista won't reconize my ipod.. it won't reconize the device. I re installed the device and still the same proble.. I've rest my ipod.. still same problem. my ipod plays fine and works. but now for some reason my vista won't reconise it as it has before. I've downloaded the connect disconnect thing for vista earlier and tryed to download again but still nothing. I've also re downloaded the latest version of I tunes and still it dosn't reconize. my ipod dosnt even show that it's connected to the computer there is no do not disconnect eaither. any help would be greatly appreciated thanx

Hi, my problem has been the same since I bought a new Vista laptop (running Vista Basic). I have restored my i Pod on my old XP machine and installed the latest i Tunes but the i Pod won't appear or sync at all. The i Pod screen contains the DND message but won't show up in i Tunes. I don't know what else I can do, I have 4000 songs which I can't get into my i Pod so it is redundant as it stands!! Any help or advice would be appreciated.

I think I had the same problem as you guys, Vista wouldn't recognize my ipod but it was seen in device manager as a mass storage device. What happen to me was vista ask me if I wanted to format my ipod so it would work with vista like a dummie I said yes and from that time on it was not seen in my computer and in itunes. I ended up putting it on a new computer, when I installed itunes I plug in my ipod and this time itunes seen it and told me it was corruped, I was able to backup the music and videos I had on it to the new computer then I did a restore on the ipod and now all work good.

Message was edited by: csmi

Message was edited by: csmi

Hi!
I'm having the same problem. I installed ALL avaible updates for both, iTunes and Vista but it's still not working!!
When I connect the iPod (Nano 2Gb) to my PC, the computer doesn't reconize it (not even in the system tab as any other device).
USB on this pc works fine with any other usb device, and iPod works on other pc's with Xp.
H E L P !!!

Yep same problem here - iPod nano g1 worked with Vista one day and next day it was no longer recognized.

-.-

EDIT: Thought it was interesting that a ton of people have the same problem since nov. 10th but there has been no sign of any help. After a month you have to wonder if there's anyone on the forum that actually can help?? Probably not.

Message was edited by: hatari5200

You have to go to microsoft and download Hotfix Windows6.0-KB937187-x86. that is the fix for Vista. after you download it, iTunes will recognize your iPod.
Just follow this link:

http://support.microsoft.com/kb/937187/en-us

That link doesn't actually contain the download for the hotfix...

Better to go here:

http://thehotfixshare.net/board/index.php?automodule=downloads&showfile=2827

I will try it and report back.

Ok that didn't work.

Still have Yellow Triangle next to the USB Mass Storage Device entry in the Device Manager under USB Controllers heading.

"Device cannot start" is the actual error although I do get the error:
"Windows encountered a problem installing the driver software for your device" when I plug it into a USB port I haven't plugged it into before.

Vista is so much a pile of stinking crap.

Anyone have any ideas? I'm nowhere with this. It was working fine for weeks then stopped working.

iPod works on other computers...in fact it works fine if I boot from my XP partition on the same computer but for some reason Vista will not even recognize that its there.

I've got similar issue. Have been using Vista since February '07 with this iPod Nano (the 1st generation). Now I plug it in via USB and it does not show up in Itunes. Ipod says "do not disconnect" and its charging.

This problem is only on my computer. I've connected iPod to another Vista computer, and it shows up in iTunes.

So problem resides on my computer. It may have started after I used my computer to charge a friend's iPod.

I was having the exact same problem with my 30Gig 5G iPod. I tried everything I could find (including 3rd party sync apps... which also didn't recognize it). This is what finally worked, hope it helps:

Uninstalled iTunes...
I downloaded iPod Updater. Installed it. Rebooted...
Connected iPod with USB cable. Restored my settings with iPod updater.
Without ever unplugging or ejecting iPod, I installed the latest itunes.
Opened iTunes and there was my iPod!

Best of luck...

I just Got i new ipod nano 8gig the video one. My sister also got one and hers works fine shows up in i tunes and syncs easy no problems. My ipod will not even be recognized in i tunes when i try and connect it my ipod says its connected and charged. I tryed everythign and all the steps on the apple site to try and fix it and on the i tunes page i have the newest version of i tunes i dont understand. I had the old ipod nano for 2 years before this and it worked fine. This one really *****.

When I connect my Ipod(S) windows and Itunes do not recognise either, even when the updated drivers are downloaded, I have reset both my IPODs, used different USB ports, looked in device manager, authorized the new build PC and still nothing, also, I've just upgraded from Windows XP to Vista Home Premium and downloaded the latest Itunes version and yet when I boot up Itunes I get a message 'Itunes did not download correctly, you are not able to burn CDs or DVDs' reintsall. I have done, nothing happens. I dont know whether this has anything to with the itunes or windows not recognising the ipod

Can anybody help. two machines no music.