AE says my printer's offline

Hi all you helpful people. I have a new Macbook Pro, it has Leopard, I set up my Airport Express and am receiving wireless internet just fine. That's all great. But when I go to print something I get the message that my printer is offline.

Here's what I checked:
1) My printer is on.
2) My printer is connected by USB cable to the airport base station and the connection is fine
3) The base station is connected to a power source and the light is green on the base station
4) The airport utility screen even lists my printer by name (HP Photosmart C4280) and says that it is part of the wireless network. But still, I keep getting a message that the printer is "offline" and I can't get it to print anything.

Any clues, anybody?
Thanks! Frank

MacBook Pro, Mac OS X (10.5)

Posted on Nov 10, 2007 8:36 PM

Reply
41 replies

Aug 16, 2008 9:50 AM in response to Franklin M

I have a similar problem, running 10.4.11 on iMac and Extreme base station with remote airport express. Lexmark P4350 USB to the Express. Airport admin can see the printer but when ever i print it says printing then eventually times out! Can anyone shed any light on this problem or should i reside myself to the fact that it is incompatible?

thanks

Aug 18, 2008 3:06 AM in response to Kaffirlily

Okay, it DID work for a while, BUT: The situation is this: I set up my HP Laserjet 1200 via AirPort and everything worked fine until I started printing a pdf document from a client. As it was processing, I noticed that it was set up for US Letter paper instead of A4 (my default). So I went into the printer queue and deleted the print job. I also briefly turned my printer off and then on again, because it was still flashing; trying to print the deleted job. Then I changed the page setup in the document, and pressed "print" again. The printer icon started jumping up and down, and I was told in an error message that it could not connect to the printer: it was busy. It was not!

I have temporarily connected my printer back to my iMac, but would like to have it working through AirPort instead, so any help would be much appreciated!

Aug 18, 2008 9:19 AM in response to Franklin M

Hi all, ok this is to every one using HPs, just go to HP website, download all the printers driver updates for the printer you are using, in my case it was about 300 MBs, ok next, just hook up your USB printer to your AEX, then printers under sys. pref. click add new or search for new printers, it might take a while, you will see a list of printers detected, which might be the one hooked to your AEX, now it will tell you which driver to use from the drop down look for your printer model, click it and hope this works, if this did not work i would suggest to wipe out all the printers installed on your mac, then start from step 1.

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AE says my printer's offline

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