9 Replies Latest reply: May 10, 2008 12:32 PM by particle
Brian P. Campbell Level 1 Level 1 (25 points)
I'm having an odd problem where my cookies seem to keep on being cleared in Safari. Sometimes this will happen when I quit and relaunch Safari, sometimes it will happen while I'm running Safari, and I've been able to find no pattern for when it happens. I'm on a laptop and frequently connect to various wireless networks, but that doesn't seem to be related to the problem. I do not have Private Browsing turned on, though I've tried turning it on and off again just to make sure it wasn't on. This did not happen in the Safari 3 beta that I was running on Tiger, as far as I know.

Does anyone have any idea why this would be happening? If not, do you have any ideas about good ways to figure out what's going on? So far, I haven't been able to find a pattern; my cookies just disappear sometimes. I don't usually notice right away, but I notice when I go to a site that I was previously logged in to, and suddenly I'm logged out.

MacBook Pro, Mac OS X (10.5)
  • kongshuttle Level 1 Level 1 (0 points)
    i have the same problem. and it's totally annoying if you haven't got your passwords memorized!
  • Brian P. Campbell Level 1 Level 1 (25 points)
    Have you figured out any sort of pattern to why it's happening, or any way you can get it to happen again? If I had some sort of pattern, I might be able to investigate further (by triggering the bug and watching what happens to the file when it happens), but I just have no idea when it's happening or what might be causing it.
  • aaydogan Level 1 Level 1 (0 points)
    Having the same problem. Have firewall turned off. All cookies accepted. I've restarted the mac, shut down and restarted Safari and the cookies are always missing except for those that include user ID/password combinations in Keychain.
  • MarkDouma® Level 6 Level 6 (9,850 points)
    I've been having this problem off and on for the last few months, in at least 1 or 2 of the Leopard beta releases as well as now in the final release. Rather frustrating, as I haven't been able to figure out any rhyme or reason to when it decides to reset itself.
  • toastedtoad Level 1 Level 1 (5 points)
    Try Firefox, it works beautifully.
  • Brian P. Campbell Level 1 Level 1 (25 points)
    Well, it's not the solution, but it looks like one of the causes has been found:

    It turns out that the bug in Safari is triggered by... filing a bug report with Apple! There may be other sites that trigger the bug as well, but Apple's bug report website does it reliably any time you view a bug report that you have submitted.

    Oh, and Time Machine makes a lovely way of working around the issue. Just do a "Back Up Now" before you use the bug reporter (under the Time Machine dock menu), and then restore your cookies file after Safari eats it (the file is in ~/Library/Cookies).

    Message was edited by: Brian P. Campbell (add workaround)
  • particle Level 1 Level 1 (0 points)
    Guys, I'm having the same problem after 10.5.1 upgrade. It's got to be some system error. Why?
    1. I'm experiencing this on 2 different Mac's
    2. It's not only Safari related
    3. I've downloaded Firefox to see if it's doing it and yes, Firefox has same problems as Safari, so it got to be some system error.

    Any ideas?

    <Edited by Moderator>
  • BobP1776 Level 3 Level 3 (695 points)
    If you have .MAC "Sync" turned on, be aware that there have been reports of strange failures to maintain changes of various sorts (i.e., items put into the Dock mysteriously vanishing again from the Dock) that were cured by doing a Reset Sync Data in System Preferences / .MAC / Sync / Advanced

    Apparently upgrading to Leopard can leave the Sync Data out of whack with what's on the .MAC servers.

    This is a total shot in the dark since I don't think the Sync function is even supposed to be dealing with cookies. But since none of the obvious stuff seems to be working I'll throw it out there.
  • particle Level 1 Level 1 (0 points)
    I have no .Mac account and no sync with .Mac. This is annoying ! I have to use my PC to post in here becuase I cannot use my cookies.

    Apple, please help !!

    <Edited by Moderator>