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Can moderators mark "Solved" answers?

1587 Views 10 Replies Latest reply: Nov 17, 2007 12:13 PM by babstie RSS
Brian P. Campbell Calculating status...
Currently Being Moderated
Nov 10, 2007 11:04 PM
I've posted a solution to the original problem, as well as several unrelated problems that other people have asked about, in a thread on the forums: http://discussions.apple.com/thread.jspa?threadID=1212386&tstart=0. It looks like the OP found my answer to solve his problem, and has marked the thread as answered, without marking my post as "Solved" or even "Helpful", and then has left. Is there any way for a moderator or someone to mark my post as "Solved" so I get the points for it?
MacBook Pro, Mac OS X (10.5)
  • Niel Level 10 Level 10 (234,415 points)
    Currently Being Moderated
    Nov 10, 2007 11:59 PM (in response to Brian P. Campbell)
    As of the last I heard, no.

    (25830)
    iMac DV 450, Mac OS 9.2.x
  • MGW Level 7 Level 7 (26,940 points)
    Currently Being Moderated
    Nov 11, 2007 6:43 AM (in response to Brian P. Campbell)
    The object of the exercise is to solve problems, the points are gravy. I would estimate that at least eight out of ten solved problems are so marked, without giving the solver points. The Hosts will not award points . Virtue is it own reward





    Photo Sharing and Video Hosting at Photobucket
    iMac Al 20" 2.4 Ghz, 3 GB RAM, Mac OS X (10.4.10), 15"iMac G4, 12" PB G4, 15"iMac G3 DVD, OWC 500GB FW/USB HD
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Nov 11, 2007 7:55 AM (in response to Brian P. Campbell)
    Hi Brian!

    Unfortunately, that is very common, and all respondents, are affected by it.

    There are thousands of entries made here every day, that would have to each be read, for assessment.

    So, if the Hosts were to start screening for posts, that possibly should be rewarded, there would be no time to accomplish, any of the more critical tasks of their job.

    ali b
    Snow iMac(10.3.9/9.2.2) 600MHz/256MB/40GB/CD-RW/AOL, MacBook(10.4.9) 1.83GHz/667MHz/512MB/60GB/Combo/AOL
  • Level 4 Level 4 (3,910 points)
    Currently Being Moderated
    Nov 12, 2007 10:01 AM (in response to Brian P. Campbell)
    Hi Brian,

    The Hosts can mark a question as 'assumed answered' but cannot award helpful or solved stars to individual answers unless the Host actually asked the question.

    Kind regards,
    Mark
    Apple Discussions
  • babstie Calculating status...
    Currently Being Moderated
    Nov 17, 2007 10:29 AM (in response to Brian P. Campbell)
    I have posted several questions over the past two weeks. Some have been solved, some not. How do I mark my question as "solved" and award points?
    iMac G5, Mac OS X (10.4.5)
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Nov 17, 2007 10:34 AM (in response to babstie)
    Hi babstie!

    You'll find that info HERE.

    ali b
    iMac 2.4 GHz Intel Core 2 Duo 800 MHz/ 1 GB RAM/ 320GB/SuperDrive/AOL 10.3.7, Mac OS X (10.4.10), MacBook 1.83GHz 667MHz/512 MB RAM/60GB/Combo Drive/AOL 10.3.7
  • babstie Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2007 10:40 AM (in response to ali brown)
    I am getting really dense in my old age - but I don't understand where I go and what I click on to show that my question was answered or that a response was helpful. The link shows you what it all means but not how to actually do it. For me that means step-by-step directions.
    iMac G5, Mac OS X (10.4.5)
  • joeuu Level 5 Level 5 (5,075 points)
    Currently Being Moderated
    Nov 17, 2007 10:52 AM (in response to babstie)
    One way is to click on the My Questions link in the upper-right pane on this page.

    Your unresolved questions will be listed, click on one and view a response. You should see helpful and solved buttons within that persons post.

    Joe
    15 pb 1.25ghz 2gb RAM 80gb; 20 iMac 2.0ghz 1.5gb; BlackBook 2gB; Touch, Mac OS X (10.5.1), Newton in the closet. SE 30 in the Garage.
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Nov 17, 2007 10:56 AM (in response to babstie)
    Sorry babstie!

    In the Topics that you have started, in each reply, there will be two tabs, for you to click on.

    One will say Helpful and the other will say Solved.
    They are located to the left of the Reply tab.

    ali b
    iMac 2.4 GHz Intel Core 2 Duo 800 MHz/ 1 GB RAM/ 320GB/SuperDrive/AOL 10.3.7, Mac OS X (10.4.10), MacBook 1.83GHz 667MHz/512 MB RAM/60GB/Combo Drive/AOL 10.3.7
  • babstie Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2007 12:13 PM (in response to ali brown)
    O.K. Thank you. I think I found the problem. I didn't start the topic, I just replied to one already posted.
    iMac G5, Mac OS X (10.4.5)

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