Please help - can't use / restore iPod touch
Hello all,
I was wondering if someone could please, please help with this. I bought my iPod touch from Apple's 5th Ave store abou 6 weeks ago, and it's already been in repair once for a frozen screen.
Anyway, my current issue now is that whenever I connect my iPod to the computer, iTunes says that it is in recovery mode and that I need to restore it. So when I try to do that, every time at some stage it gives me a message saying 'iPod could not be restored. Unknown error (6)'. I tried finding the solution but they have suggestions for other error codes, not (6). A couple of times, error code (9) had appeared, but it's back to 6 now.
I've tried different computers, different USB ports, different OS's (Vista and XP), but nothing. I've even completely removed iTunes / iPod Update software and reinstalled it, but still nothing. It did restore it once completely I think and started syncing it, but after it was done, I unplugged it and when it was plugged again, same thing - The iPod is in recovery mode and needs to be restored.
I've downloaded iTunes 7.5 and have the latest mobile device update (1.1.2). Could this unit be a lemon? It's week 37...
Please help me if you can - it's just driving me completely crazy!!! I can only dream about the days when it used to work - this happened about a week ago.
Many thanks
Message was edited by: neerajnevatia
I was wondering if someone could please, please help with this. I bought my iPod touch from Apple's 5th Ave store abou 6 weeks ago, and it's already been in repair once for a frozen screen.
Anyway, my current issue now is that whenever I connect my iPod to the computer, iTunes says that it is in recovery mode and that I need to restore it. So when I try to do that, every time at some stage it gives me a message saying 'iPod could not be restored. Unknown error (6)'. I tried finding the solution but they have suggestions for other error codes, not (6). A couple of times, error code (9) had appeared, but it's back to 6 now.
I've tried different computers, different USB ports, different OS's (Vista and XP), but nothing. I've even completely removed iTunes / iPod Update software and reinstalled it, but still nothing. It did restore it once completely I think and started syncing it, but after it was done, I unplugged it and when it was plugged again, same thing - The iPod is in recovery mode and needs to be restored.
I've downloaded iTunes 7.5 and have the latest mobile device update (1.1.2). Could this unit be a lemon? It's week 37...
Please help me if you can - it's just driving me completely crazy!!! I can only dream about the days when it used to work - this happened about a week ago.
Many thanks
Message was edited by: neerajnevatia
Sony Vaio SZ, Windows Vista
