won't burn ... "spindle servo failure"

Question

Level 1

8 points

won't burn ... "spindle servo failure"

looks like a drive problem ... any comments/assistance?

iTunes: Burn started, Sun Nov 11 12:58:58 2007
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-85J FCQ5 via ATAPI.
iTunes: Requested burn speed was 12x, actual burn speed is 8x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Burn failed, Sun Nov 11 12:59:22 2007
iTunes: Burn sense: 4/09/03 Hardware Error, Spindle servo failure
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.

imac intel

Posted on Nov 11, 2007 10:07 AM

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Answer 1

Duane

Level 10

124,267 points

Nov 14, 2007 8:16 AM in response to copythat

Don't know what more you want, the error seems pretty obvious.

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Answer 2

The Looby

Level 4

1,285 points

Nov 14, 2007 9:18 AM in response to copythat

copythat wrote:

iTunes: *Requested burn speed was 12x*, actual burn speed is 8x.

iTunes: Burn sense: 4/09/03 Hardware Error, *Spindle servo failure*

It's probably a real hardware failure, but there's an outside chance that some piece of firmware/software "didn't get the memo" about the automatic speed reduction. What happens if you try it again with a "requested burn speed" of 8x or less?

Looby

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