iPhone Error -18 when trying to restore
Hello,
I am having a problem restoring my iphone in itunes 7.5.0.20. The message is;
*The iPhone "iPhone" could not be restored. An unknown error occurred (-18).*
The reason I am trying to restore my iPhone is because I receive another error when plugging in my iPhone into the computer for itunes to read. The message itunes gives is;
*iTunes cannot read the contents of the iPhone "my name's iPhone". Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.*
To start off. The phone was working properly today. I was listening to my music on it with the iPod function. I plugged the iPhone into the computer to charge it up for the night. Everything was fine. I ejected it from itunes and unplugged the phone from the computer. Then I plugged in my ipod 30gig to charge it up for my car and to update the song list. Everything was fine. I went to check the songs on my iPhone under the ipod function. It said I had no contents. Nothing! I had about 500 songs on this phone and a few videos. However, somehow they all disappeared! I checked my contacts list. All there. All my photos were there. But somehow all my ipod music and videos disappeared.
So that's when I plugged it back in and got the errors I stated above. I tried turning off/on the phone. I tried pushing in the home button for 10 seconds. I restarted the computer. I tried different usb ports. I tried a different cable. I blew out the connection port on the bottom of the iphone. I tried everything a couple times and it still doesn't connect.
My iphone can still make calls. I can still surf the web. Check weather. Camera works. I even used the iTunes button and downloaded a song onto the iphone. And the song plays and shows up as the only thing on my song list. Under Settings, General, and About... it only lists the 1 song. But the capacity is all wrong. Still has the capacity I had when I had 500 songs and a few videos. It shows up as 3.2GB available.
So has anyone seen this error or have any tips before I go looking for an Apple store? The nearest one is 71 miles. Also, I am using Software Version 1.1.1. Thanks for any help.
~Mike
I am having a problem restoring my iphone in itunes 7.5.0.20. The message is;
*The iPhone "iPhone" could not be restored. An unknown error occurred (-18).*
The reason I am trying to restore my iPhone is because I receive another error when plugging in my iPhone into the computer for itunes to read. The message itunes gives is;
*iTunes cannot read the contents of the iPhone "my name's iPhone". Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.*
To start off. The phone was working properly today. I was listening to my music on it with the iPod function. I plugged the iPhone into the computer to charge it up for the night. Everything was fine. I ejected it from itunes and unplugged the phone from the computer. Then I plugged in my ipod 30gig to charge it up for my car and to update the song list. Everything was fine. I went to check the songs on my iPhone under the ipod function. It said I had no contents. Nothing! I had about 500 songs on this phone and a few videos. However, somehow they all disappeared! I checked my contacts list. All there. All my photos were there. But somehow all my ipod music and videos disappeared.
So that's when I plugged it back in and got the errors I stated above. I tried turning off/on the phone. I tried pushing in the home button for 10 seconds. I restarted the computer. I tried different usb ports. I tried a different cable. I blew out the connection port on the bottom of the iphone. I tried everything a couple times and it still doesn't connect.
My iphone can still make calls. I can still surf the web. Check weather. Camera works. I even used the iTunes button and downloaded a song onto the iphone. And the song plays and shows up as the only thing on my song list. Under Settings, General, and About... it only lists the 1 song. But the capacity is all wrong. Still has the capacity I had when I had 500 songs and a few videos. It shows up as 3.2GB available.
So has anyone seen this error or have any tips before I go looking for an Apple store? The nearest one is 71 miles. Also, I am using Software Version 1.1.1. Thanks for any help.
~Mike
