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9308 Views 34 Replies Latest reply: May 2, 2008 11:30 AM by apikoros
Currently Being ModeratedNov 12, 2007 5:28 PM (in response to steveinspain)Steve, I have the same setup as you and I am having the same problem. The Apple aluminum wireless keyboard drops but it instantly connects again. I'm sorry I don't have a solution but I thought you would like to know someone else is experiencing the same thing.
JoeiMac 2.8 GHz, Mac OS X (10.5)
Currently Being ModeratedNov 13, 2007 3:13 AM (in response to steveinspain)Hey, thanks Joe for that.
As you're running 10.5, perhaps there is the same bug that's contained in last week's iMAC update?
APPLE, are you monitoring this thread?
ps: My keyboard just disconnected while I am writing this post!!!!!!iMac 24" 2.8 GHz, Mac OS X (10.4.10)
Currently Being ModeratedNov 13, 2007 4:04 PM (in response to steveinspain)Steve, I'm not sure if it is a bug in the iMac update??? It may just be interference. The wireless spectrum is pretty crowded in my neighborhood. I can see 5 other routers besides mine in the airport menu.
Also, I'm using an airport extreme to surf the web and an airport express to stream music to my stereo all the time. I think all these devices sit in the same general spectrum.
Are you using airport when the keyboard drops out? Thankfully my keyboard reconnects right away so it is a minor inconvenience for me.
JoeiMac 2.8 GHz, Mac OS X (10.5)
Currently Being ModeratedNov 13, 2007 4:11 PM (in response to Joseph Collins)Oops. Nevermind. I just found this:
Q: Will other RF (Radio Frequency) devices interfere with Bluetooth Devices?
A: No. Bluetooth radios operate on the unlicensed 2.4 GHz (Industrial, Scientific and Medical) frequency band that is shared among other devices (microwave ovens, cordless phones, garage door openers, etc. ). Bluetooth radios switch frequencies at such a rapid pace (1,600 times per second) and the data packets are so small that interference from other RF sources is highly unlikely. Bluetooth is a robust communication system.
I should have read that before I posted...iMac 2.8 GHz, Mac OS X (10.5)
Currently Being ModeratedDec 4, 2007 3:04 PM (in response to steveinspain)Hi just letting you know you are not alone.
I also recently got the new wireless keyboard and mouse from apple. It worked perfectly for the first couple of weeks and then after the 10.4.11 update it started having a fit every few hours. The keyboard exhibits the exact same behaviour and the mouse also behaves as you have described. I hope there is a fix coming as its getting really frustrating.
Cheers ElliotMacBook Pro 2.2, Mac OS X (10.4.11)
Currently Being ModeratedDec 4, 2007 3:14 PM (in response to steveinspain)Steve,
My G5 iMac has experienced this a couple of times during the last week. Somehow, I think Leopard's doing something wrong and causing this problem.20" iMac G5 (pre built-in iSight or ambient light), Mac OS X (10.5), 1GB RAM; BT Keyboard; iPod Photo
Currently Being ModeratedDec 9, 2007 11:02 AM (in response to Mike Osborn)I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards?iMac 24 inch, Mac OS X (10.5.1)
Currently Being ModeratedDec 9, 2007 3:16 PM (in response to Mike Osborn)Hmmmm....no more dropouts since I posted on Dec 4th, so I've no idea what happened.20" iMac G5 (pre built-in iSight or ambient light), Mac OS X (10.5), 1GB RAM; BT Keyboard; iPod Photo
Currently Being ModeratedDec 14, 2007 10:12 AM (in response to Apr84)I've ALSO been having this problem in the last two weeks. Keyboard and mouse. Exactly as described above. Also, when using the keyboard in Windows under BootCamp, hitting the caps lock key causes the keyboard to become unresponsive for 30 seconds or so before working again. That also has to do with the bluetooth.
Any hints? Anyone?
AndyiMac 2.4 GHz Intel Core 2 Duo 24", Mac OS X (10.5.1), iPhone 8GB
Currently Being ModeratedJan 9, 2008 7:47 PM (in response to steveinspain)I am also having this issue... I am running Leopard 10.5.1 w/ the latest updates and still i lose the connection randomly but it does come back after like 30 seconds. Hope this is fixed soon.24" iMac 2.8Ghz Intel, Mac OS X (10.5.1)
Currently Being ModeratedJan 17, 2008 11:05 AM (in response to steveinspain)Ugggh - I just bought the new aluminum wireless bluetooth keyboard and am having major issues with it losing its connection every 2 minutes or so. Originally I thought the hardware might be defective, but after reading these posts, I am now wondering if this is a common issue. The design of the keyboard is amazing - I love it. That said, unless I can resolve this isse, it does not do me much good. With the sporadic connectivity - I am also seeing strange delays / repeats with certain keys - making it almost impossible to type. OK Apple - is there a known issue / fix here? Please help!iMac G4, Mac OS X (10.5.1)
Currently Being ModeratedJan 17, 2008 1:06 PM (in response to steveinspain)This is strange. I've just recently purchased (3 weeks ago) the new BT keyboard and a Keningston BT trackball/mouse and have not had but one issue, but it was with the mouse not the keyboard. The mouse, for some reason, will become "jumpy" when my hand is directly under the right side of the monitor, but that's the only time I ever have any issues. Hope you all find the answer soon.
Nick20" imac intel core duo, Mac OS X (10.4.11), EyeTV250, OWC Mercury Elite Alu 500GB external hd
Currently Being ModeratedJan 22, 2008 1:52 PM (in response to steveinspain)Yep. Same here.
But, mine worked for 3 months without any disconnections. Now they come every 5-10 minutes.
I hope Apple will do something!
@lexiMac 24" 2.8, Mac OS X (10.5.1)
Currently Being ModeratedJan 24, 2008 6:16 AM (in response to Gehirn)Looks like allot of us are having the same problem. I have tree systems with wire less keyboard all doing the same thing. Lost connection every 5 to 10 min, mouse becomes very choppy for thirty seconds or so.The keyboard do's not lose
I have tried the older wireless mac keyboard it did not have same problem. I think the problem is with the new keyboard and 10.5.1. I hope to have an answer from Apple soon.20" iMac 2.4 GHz Intel, Mac OS X (10.5.1)