User profile for user: hky44
hky44 Author
User level: Level 1
6 points

ipod touch disabled

my kids played with my ipod touch and put on the password and has disabled the ipod. itunes will not read it saying it needs a password entered on the touch and the touch say connect to itunes. also my computer i was using to sync with got a bug and went to the computer doc to get fixed (my next computer will be a mac). any HELP would be great THANKS

gateway, Windows XP

Posted on Nov 12, 2007 8:01 PM

Reply
9 replies
Sort By: 
User profile for user: neuroanatomist
neuroanatomist
User level: Level 9
50,457 points

Nov 13, 2007 6:54 AM in response to hky44

If you don't have the passcode, the only thing you can do is Restore your IPT from within iTunes:

1. Connect iPod touch to your computer.
2. In iTunes, select iPod touch in the source list and click the Summary tab.
3. Click Restore to restore iPod touch to its original settings and erase all data and media on iPod touch. Follow the onscreen instructions to complete the restore process.

Hope this helps...
Reply
User profile for user: A A P L
A A P L
User level: Level 7
21,764 points

Nov 13, 2007 6:37 PM in response to hky44

Hold the sleep button on the top until the "slide to power off" shows on the screen and turn it off.
Launch iTunes and while holding the Home button (keep holding it) plug the iPod into you computer.
You should be asked to restore the iPod.

Scott
Reply
User profile for user: starscrean
starscrean
User level: Level 1
10 points

Nov 13, 2007 6:37 PM in response to hky44

yes there is one very simple thing you can do,that well diffinetly restore the ipt.Just take it with the reciept to a apple store,they would know what to do in an event such as this.I
m sure apple officials thought of somthing,incase somthing like this was to happen.Either that or just give the ipt back to it's original owner,,
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod touch disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up