9 Replies Latest reply: Jan 25, 2008 6:34 PM by arcanum
hky44 Level 1 (0 points)
my kids played with my ipod touch and put on the password and has disabled the ipod. itunes will not read it saying it needs a password entered on the touch and the touch say connect to itunes. also my computer i was using to sync with got a bug and went to the computer doc to get fixed (my next computer will be a mac). any HELP would be great THANKS

gateway, Windows XP
  • neuroanatomist Level 7 (31,690 points)
    If you don't have the passcode, the only thing you can do is Restore your IPT from within iTunes:

    1. Connect iPod touch to your computer.
    2. In iTunes, select iPod touch in the source list and click the Summary tab.
    3. Click Restore to restore iPod touch to its original settings and erase all data and media on iPod touch. Follow the onscreen instructions to complete the restore process.

    Hope this helps...
  • hky44 Level 1 (0 points)
    thanks for your help but itunes wouldnt see my ipod it asks me for the password. any other suggestions!!??
  • jr20079 Level 4 (1,960 points)
    Force it into restore mode

    1.Connect iPod
    2. Hold sleep and home (ignore the slide to power off).
    3. Wait for it to show the logo and let go off the sleep button
    4. Just wait until it shows up in iTunes
  • Kwopau Level 4 (1,730 points)
    i don't see the reason to lock the ipod touch when it's always with you. for me, my ipod touch is always in my pocket no matter where I go.

    Otherwise i wouldn't know what to tell you because I never lock my ipod.
  • A A P L Level 7 (21,730 points)
    Hold the sleep button on the top until the "slide to power off" shows on the screen and turn it off.
    Launch iTunes and while holding the Home button (keep holding it) plug the iPod into you computer.
    You should be asked to restore the iPod.

  • starscrean Level 1 (10 points)
    yes there is one very simple thing you can do,that well diffinetly restore the ipt.Just take it with the reciept to a apple store,they would know what to do in an event such as this.I
    m sure apple officials thought of somthing,incase somthing like this was to happen.Either that or just give the ipt back to it's original owner,,
  • A A P L Level 7 (21,730 points)
    Well, you can assume that's the case, but I chose not to.
    If it's true, he's a jerk.
    But, I'm not going to assume this is the case.

  • ipt Level 1 (0 points)
    my ipod touch is disabled.it asks me to connect to itunes.but i canntnot connect to itunes since it asks for d passcode.i tried all ur solutions but it didnt work. please help.........
  • arcanum Level 1 (0 points)
    mine is the same way
    though mine was a friends and when he gave it to me i forgot the code and screwed myself over... now i cant unlock it cuz the orignal computer was scraped and he doesnt have the recipt anymore....