Solution for Lexmark/Leopard crashes..

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Solution for Lexmark/Leopard crashes..

Lexmark have admitted having some driver issues with Leopard but this seems to work fine..
Make sure you have printer software and drivers installed.

Open *System Preferences > Print and Fax > Options and Supplies > Driver > Print Using* : +select a driver to use+ - select *Generic PCL LaserPrinter* *> OK*

Now print a document using the offending application, immediately after hitting Print pause the printing in the printer queue (use the printer icon which has now appeared in the dock). With this panel open hit *Info > Driver > Print Using* : +select a driver to use+- select your printers driver eg.*Lexmark x5400 > OK > Resume*

The document should now print as normal,for me, I have not had to redo these steps,it just seems to work,see how you get on, it may only be teporary until Lexmark come up with a solution.

PS. this would probably work with other printer manufacturers too, but I haven't tried yet!

powerbook G4, Mac OS X (10.5)

Posted on Nov 13, 2007 8:03 AM

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Answer 1

Dec 13, 2007 6:03 AM in response to cseanny

Thank you for this INCREDIBLE post. This seems to have worked on my computer, and hopefully stays this way until Lexmark launches new drivers for Leopard.

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Answer 2

Dec 13, 2007 6:12 AM in response to cseanny

It only works for my browser 😟 I can't get pages to print or any other app

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Answer 3

Dec 13, 2007 11:14 AM in response to cseanny

Can you post a crash log? If this is the IJrintQuality.plugin crash, there is a fix that will allow you to use the Lexmark driver with only a slight loss of functionality.

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Answer 4

Dec 16, 2007 12:01 PM in response to John Blanchard1

I am having this problem as with not being able to print from any program. I can print test pages but nothing from any program.

I get this error:
"The problem may have been caused by the IJPrintQuality plug-in."

Where is the fix for this? Or when will Lexmark or Apple make drivers available?

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Answer 5

Dec 16, 2007 2:54 PM in response to erictoledo

The temporary fix for this, until Lexmark provides a workaround, is to remove or rename the IJPrintQuality.plugin in /Library/Printers/Lexmark/PDEs.

Hope this helps,

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Answer 6

DSeg

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Dec 21, 2007 11:00 AM in response to John Blanchard1

Yes. This helps.
Renamed the faulty plug-ins as suggested and I was able to print. By the way, Lexmark has released OS X 10.5 drivers on its web site. I still had to renamed those "plugins" to be able to print, but I managed to print on my Lexmark Z1420 under Leopard 10.5
Thanks.

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Answer 7

Dec 22, 2007 8:57 AM in response to DSeg

I've installed the latest Leopard driver for my x4580 but have EXACTLY the same problem as I did with the old Tiger driver i.e. any programme from which I try to print crashes.

Only way to get it working is to do as I did before and delete the PDE directory which again means I can only print via USB - has anyone had any success with the new driver?

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Answer 8

Johnm :)

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Dec 22, 2007 10:18 AM in response to Dave Proctor

Same here.
I installed the drivers released by Lexmark on the 21st December but they haven't helped, I still can't print.
The only difference seems to be that adding a printer in the Print & Fax preferences now finds the printer (wireless X4580) but whenever I try to print, the app still crashes.
I have resorted to printing to PDF, copying the PDF to my Windows PC and printing from there.

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Answer 9

Dec 22, 2007 11:00 AM in response to Johnm :)

Lexmark seem to have done a great job here 🙂

I've emailed the support desk and will let you know if I have any joy

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Answer 10

::Lisa::

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Dec 22, 2007 12:47 PM in response to DSeg

I get the same exact error message (that the printer could not be added to my list of printers in the printer utility) with the new 'Leopard' driver they made, same as the non-Leopard driver also.

I've tried sharing in from my husbands Windows machine, it just crashes. Doing it via IP address.. again, crashes. Plugging USB in and doing it as it states on the Lexmark website.. again, crashes.

My patience is wearing thin with with Lexmark printer now.

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Answer 11

Dec 23, 2007 9:19 AM in response to ::Lisa::

Has anyone checked the version number of the installation app?
It is supposed to be version 1.0.2 for leopard but it actually downloads the old 10.0.14 version which is probably why we are all still getting the same error message. I think lexmark have linked the download to the wrong file.

Marcus

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Answer 12

Dec 24, 2007 4:25 AM in response to marcus.hopkins

I think you're correct - the files are exactly the same size and have the same file name.

Probably explains why they produce the same results 🙂

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Answer 13

Dec 24, 2007 6:08 AM in response to Dave Proctor

Reply received today from Lexmark

Please accept my heartfelt apologies for the problems you are experiencing
with your Lexmark product.

Please accept my heartfelt apologies for the problems you are experiencing
with your Lexmark product. We would like to inform you that the drivers
would be available only by 24-Dec-07.

For more information, Please copy and paste the link given below in the web
browser.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596666691854_682634834en,00.html

Note: Please do not modify or delete the subject text and use the same
email address for all your replies.

If you have any further questions, please reply to this email in the usual
way or contact us at our Technical Support Centre on the number above.

Best regards,
Prashanth
Lexmark Technical Support Team

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Answer 14

lalourus

Level 1

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Dec 24, 2007 12:02 PM in response to cseanny

I tried the quick fix, and it worked. I have a lexmark x4530 and can not set up to print wirelesses, but not I can use the usb to print. I also copied and pasted that web link and got error. Have anyone seen or gotten the new updates today?

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Answer 15

Dec 25, 2007 8:53 AM in response to marcus.hopkins

That must be the problem. I looked under the "get info" and see that the Leopard drivers are in fact 1.0.14 which are the same as the Tiger drivers instead of 1.0.1.

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