Excel Print Preview and printing problems

Question

Level 1

5 points

Excel Print Preview and printing problems

After upgrading to Leopard, I get a blank page (same when I print) and MS Excel spreadsheet. Anyone else have this issue and what is the solution? Microsoft web site indicates an issue but there updates this month didn't do anything (same results).

Thanks for any help,

Marty

PowerMac G5 Quad, Mac OS X (10.5), 30" Apple Cin. display

Posted on Nov 13, 2007 12:15 PM

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Answer 1

Nov 13, 2007 2:45 PM in response to MartyA

Printing from Office apps only? Do other applications print successfully? What printer (brand/model)?

Daniel

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Answer 2

MartyA Author

Level 1

5 points

Nov 13, 2007 2:54 PM in response to MartyA

Yes, only with Excel do I have this issue of not seeing any 'print preview' and blank printing (printer is: Brother MFC-5440CN)

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Answer 3

Nov 13, 2007 3:07 PM in response to MartyA

This seems to be a known Microsoft issue. See

<http://discussions.apple.com/thread.jspa?messageID=5843094&#5843094>

Daniel

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Answer 4

Nov 13, 2007 5:24 PM in response to MartyA

For what it is worth, we have found that the print preview will will be balnk with certain Epson printers when using the Gutenprint drivers. It was traced to the PPD containing printer resolutions greater than 1440 dpi.

When you do a print preview, move your cursor into the preview field. If it turns into a magnifying glass, you should be able to just click in the preview field and the preview will appear.

Matt

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Answer 5

Bigc1952

Level 1

0 points

Nov 13, 2007 8:26 PM in response to MartyA

I found that if I go to Print Preview and change print quality to anything other than what it was set at (changed mine to 600 dpi) then preview would work and printing would work. Only tried one file so far so don't know if persistent fix or not...

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Answer 6

MartyA Author

Level 1

5 points

Nov 13, 2007 9:10 PM in response to Bigc1952

Yes, that's the short term solution (until MS fixes this). Thanks for the tip!
I too changed it to 600dpi and I could see the preview as well as print it.

Thanks,
Marty

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Answer 7

MartyA Author

Level 1

5 points

Nov 13, 2007 9:10 PM in response to Bigc1952

Yes, that's the short term solution (until MS fixes this). Thanks for the tip!
I too changed it to 600dpi and I could see the preview as well as print it.

Thanks,
Marty

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Answer 8

Fillman

Level 1

15 points

Nov 14, 2007 3:54 PM in response to Bigc1952

I selected a different printer in the Print Dialog and then printed to pdf. The preview window suddenly updated and it generated a successful pdf printout. A second print to the Magicolor 2350 laser was fine.

Yow that was scary! Excel is one of my major applications and this was the first time I had tried to print since installing Leopard.

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Answer 9

Nov 15, 2007 1:45 PM in response to MartyA

Thanks for the advice here. I've had the same problem using Excel to print to a Brother MFC-440CN printer. Used the workaround described above, but also selected 'Options' in Page Setup and then selected 'Format for Brother MFC-440CN'. Changed the print resolution to 600 dpi and was then able to preview & print. However, the document had to be reformatted to print in landscape, not portrait. Glad to hear that MS are working on a fix as this could be a real pain if it continues too long!

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Answer 10

Bigc1952

Level 1

0 points

Nov 15, 2007 3:39 PM in response to MartyA

Trouble now is that it has screwed up all my charts...

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Answer 11

Nov 15, 2007 7:57 PM in response to stevwalton

I tried to change options as you suggested. Worked GREAT for Excel.

Still does not work when I print my Powerpoint slides. Thanks for Excel help.

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Answer 12

Nov 21, 2007 9:51 AM in response to stevwalton

Thanks I had gone into the store no problem there it is definitely something with the printer, I have a Brothers MFC-640CW. I Clicked the Print preview and excel docs showed up blank unable to print. With Print Preview Up I selected "Setup" Then in the bottom left I adjusted print quality to anything between 300 and 2400 dpi and the preview showed up and printed fine. I have to do it for every sheet though I would love to know if I can make 600 dpi a default.

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