network printer error: the 'ipp' process stopped unexpectedly with status 1

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Level 1

8 points

network printer error: the 'ipp' process stopped unexpectedly with status 1

i have [3] macs connected to my studio airport extreme network. i have a powerbook G4, with our plotter and epson photo R1800 connected to it. my mac book pro can print to the epson just fine, but my primary workstation [G5] will not print to it. i get an error message "the 'ipp' process stopped unexpectedly with status 1". please help, i need to print.

- all printers are excessable and work via the airport network
- the printer is available in the shared printer list [duh]
- as stated above the printer connection trys to open than shuts down, over and over.
- the epson use to be connected directly to the G5 and worked fine, the G4 as the proper driver and can print files fine.

G5, Mac OS X (10.4.10), mac book pro 17

Posted on Nov 14, 2007 12:25 PM

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Answer 1

b+ Author

Level 1

8 points

Nov 14, 2007 6:24 PM in response to b+

my post should read that all computers are accessible via the airport network. the G5 speaks to the G4 powerbook and has access both ways to the harddrives / user info. the G5 just can't print to the epson printer [firewire] attached to the G4 powerbook, but the 17" mac book pro can. the files just set in the print queue on the G5. all macs have the same OS [10.4.10].

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Answer 2

Dec 9, 2007 10:22 PM in response to b+

Our error is slightly different, but we come up with mdns stopped, error Status 1 as well. We had been printing to our Epson Stylus Scan 2500 and newer HP 1600 connected by USB to our Airport Extreme until today. After installing the latest Airport update, we can no longer print. If you find help please forward the post to us. I'll post this again elsewhere. Dan Worcester

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Answer 3

bwilley

Level 1

0 points

Dec 11, 2007 6:32 AM in response to bwilley

Talked to tech support again today and they instructed me to remove the printer from the list and then to add it back. The printer queue docs were lost, but the printer began working again. HP Tech states that Status 1 is a MAC error, not the printer.

The technician also stated if this continued, would want to manually remove the driver and start again.

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Answer 4

bwilley

Level 1

0 points

Dec 17, 2007 6:24 AM in response to bwilley

I followed the instructions in the document and it seems to work. Took about an hour to do:

This document c00501015 has the instructions on manually uninstalling and can be found on the HP site by searching.

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Answer 5

kae

Level 1

106 points

Dec 18, 2007 10:43 PM in response to b+

You might try checking the Console log (in Utilities/Console) and look to see if you have this error:

Dec 19 00:22:33 PowerBook crashdump[367]: PrintJobMgr crashed
Dec 19 00:22:33 PowerBook crashdump[367]: crash report written to: /Library/Logs/CrashReporter/PrintJobMgr.crash.log

You can also look in the above referenced /Library/Logs/CrashReporter/PrintJobMgr.crash.log file for any Exception for the PrintJobMgr process.

This currently seems to only affect PPC but not Intel processors. Is this the same for your case?

Message was edited by: kae

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Answer 6

aswick

Level 1

4 points

Dec 18, 2007 6:31 AM in response to b+

I had a similar issue with "usb" and status 75. The following link helped me.

http://discussions.apple.com/thread.jspa?messageID=5874133&#5874133

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Answer 7

bwilley

Level 1

0 points

Dec 10, 2007 8:58 PM in response to Angela Worcester

I'm having the same problem on my hp c6280. I called tech support tonight and after begin transferred to the 3rd person, he went away to research and hung up. So. I'm looking for this answer too...

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