CTRL-CMD-D Dictionary shortcut doesn't work on new Late 2007 MacBook?

OK, the problem is, I use this Ctrl-Cmd-D feature ALL the time on my Macs, whether for Thesaurus or Dictionary. I have a 12" iBook with Tiger and an ('06) MacBook, and I just upgraded my iBook to a late 2007 model MB.

This dictionary panel has not worked at all on the new computer... right out of the box. It is set in the Keyboard Shortcuts preferences, but no go. I've even changed the key association several times, and it still doesn't work in any application. Every other shortcut in the list works fine.

It's a very strange anomaly, and it's the only misgiving I have had yet with this computer. I'm prepared to either reinstall Leopard or send this MacBook back... not necessarily because the lack of the dictionary is so important, but also out of principle: this SHOULD work. Any ideas what the problem could be?

13" Late 2007 MacBook; 2.2 GHz C2D, 250 GB, 2 GB, Mac OS X (10.5)

Posted on Nov 14, 2007 12:38 PM

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17 replies

Nov 21, 2007 7:47 PM in response to Voyager-89

this function has never really worked for me. it works sometimes, but not on a regular basis by any means. i've been meaning to call apple about it, but it's such a minor issue, and i use quicksilver now, which has a dictionary function that is nearly as fast as apple's method. i have had a powerbook with panther, tiger, then leopard installed and an imac core duo with tiger and then leopard installed, and it has never worked all that well for me. if it's worth anything, highlighting the word, right clicking, and selecting the dictionary function works every time. or you could always get quicksilver, which i recommend anyway.

Jan 4, 2008 4:37 PM in response to Voyager-89

Same problem here.
It worked perfectly on my last MacBook (intel, Tiger, later upgraded to Leopard.)
Just bought a brand new MacBook with Leopard preinstalled.Doesn't work. Bummer
Weird thing though: I had a problem with the character palette which I could solve following the instructions posted here: http://discussions.apple.com/thread.jspa?threadID=1257002&tstart=50. In included deleting four cache files. After deleting those files I also tried if the pop up dictionary would work and guess what? It did! But only three times or so. After that it stopped.
When I activate the keyboard viewer I can see that the 'd' isn't activated while hitting the cmc+ctrl.
Apple please look into this!! It's a very handy tool!
George

Jan 4, 2008 5:48 PM in response to GeorgeSB

Well, I'm glad that seems to work for you, but changing the order of the modifiers in a key combination - across the board - should not affect its functionality. I've really tried everything to make it work short of digging through system files or reinstalling Leopard.

Hopefully if Apple knows about this bug, it just might be addressed in the upcoming 10.5.2 update. I really hope so.

Jan 4, 2008 5:58 PM in response to George Parker

OK, I followed the instructions on that page, restarted my MacBook, and voila! It works.

HOWEVER, even more oddly, it did indeed STOP working again after three times using it......... on the Administrator account.

On my own personal account, it works consistently. So, so strange.

To the others with this problem, I suggest you trash those cache files as per the instructions in the above post. Since I don't use the Administrator account for my everyday computing, the problem is - if only in practicality - fixed for me. Your mileage may vary.

Jan 4, 2008 7:21 PM in response to Voyager-89

Well, upon reading this, I tried the key combination, and all that happened was that the input menu suddenly showed up on the menu bar.
So I checked my Keyboard System Preference pane and it indeed showed the combination. I opened Dictionary and checked the preference for the contextual menu.

Well, all that I can say is the if I press ctrl-cmnd-d or cmnd-ctrl-d then I get the Dictionary panel under the word that is selected. I have found in the last 5 minutes of exploring this command, that a word has to be highlighted for the key command to do anything. If no word is highlighted, either version of the key command does nothing. And the preference in Dictionary regarding the contextual menu only controls that, and seems to accurately do so. The key command always opens the panel below the highlighted word.

FWIW, my experience on a late 2007 MacBook with a fresh install of Leopard first thing after I unboxed it.

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CTRL-CMD-D Dictionary shortcut doesn't work on new Late 2007 MacBook?

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