5 Replies Latest reply: Nov 16, 2007 5:29 AM by DonTheMove
huband Level 1 Level 1 (0 points)
hello here my problem:
"itunes cannot run because some of its required files are missing. Please reinstall Itunes" ->what the **** is going on right here... after update my itunes doesn't start anymore... i have already reinstalled it also i have read the other posts, but in one post it says: install quicktime 7.2, but i can't "deinstall" quicktime anyway - i installed the latest version of qt and deinstalled it ->alright; but then i wanted to install the 7.2 qt and then he says something like a newer version is already on your pc - circle of death?

Aspire1315, Windows XP, desperate ;-)
  • Timmy Y Level 4 Level 4 (3,115 points)
    It's possible, and more likely to get help, to post without cursing.
  • San Carlan Level 1 Level 1 (0 points)
    If I say I have exactly the same problem as husband and promise not to curse, can you or someone else tell me what to do to solve this sudden problem? I've removed itunes and quicktime just as instructed by the on-line troubleshooting. Same old same old. But fortunately, my ipod has decided not to work either, so maybe this is all moot.

    Still, my kids want their tunes.

    Signed,

    Really frustrated
  • huband Level 1 Level 1 (0 points)
    i'm sorry but i really don't know what to do...
  • Jody Brown Level 1 Level 1 (5 points)
    Apple released that update to iTunes on Friday, and they do not have any resolutions to the problems Windows XP and Vista users have been encountering. The common errors have to do with the general error message - "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." Installing a different version of QuickTime doesn't resolve anything either, due to the fact that when you install iTunes the imbedded QuickTime installs over whatever version you installed before that. Some users are also having troubles getting their iPods and iPhones being recognized by iTunes.

    In the mean time, to get a working copy of iTunes:

    Go to http://www.oldversion.com/

    From the drop down list select "iTunes," and then scroll down to the newest version at the bottom, the second release after iTunes 7 (the last one). Download that version, and the error shouldn't occur anymore. This should fix your problem... Although I am not able to get iTunes to recognize my iPhone. All this has been happening since the newest update to iTunes was downloaded.
  • DonTheMove Level 1 Level 1 (10 points)
    Latest Apple solution is :

    Some of the required files are missing" error when opening iTunes 7.5 or Error -2093 error when opening QuickTime Player 7.3
    Issue or symptom
    After updating to QuickTime 7.3 and iTunes 7.5, the following error message may appear when opening iTunes:
    "Some of the required files are missing."
    When opening QuickTime Player, an error -2093 may appear.
    Products affected
     QuickTime 7.3
     iTunes 7.5
     Windows XP
     Certain older computers
    Solution
    Uninstall QuickTime 7.3. Then, download and install QuickTime 7.2:
    http://www.apple.com/support/downloads/quicktime72forwindows.html
    Follow these steps to remove QuickTime:
    1. Quit QuickTime Player.
    2. From the Start menu, click Control Panel.
    3. In Control Panel, open Add or Remove Programs.
    4. Select QuickTime from the list of currently installed programs, then click Uninstall.
    5. When asked if you would like to remove QuickTime, select Yes.
    6. After the uninstallation is complete, do not restart if you are prompted to.
    7. If other entries were present for QuickTime remove those as well.
    8. Restart your computer.
    9. After the computer restarts, open Local Disk (C:) in Computer or whichever disk programs are installed on.
    10. Open the Program Files folder.
    11. Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if QuickTime was successfully removed in steps 1-7.
    12. Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.
    13. Click Continue if Windows needs confirmation or permission to continue.
    14. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
    15. Restart your computer.
    16. Install QuickTime 7.2 from
    http://www.apple.com/support/downloads/quicktime72forwindows.html.
    This document will be updated as more information becomes available.