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Cannot SCAN with Samsung SCX-4500 Printer, New iMac w/Leopard

I just purchased at an Apple retail store, a brand new 24" iMac along with a Samsung SCX-4500 laser printer, copier and scanner. Bad news is I can't get the scanner function to work. It prints and copies but doesn't scan. I went to Samsung and downloaded the lasted and greatest drivers but no scanning capability yet. Has anyone else purchased this printer? Is it compatible with OX 10.5 or is the Apple store just trying to get rid of printers that don't seem to work with Leopard. This bugs me. Any help would be great.

24" iMac, Mac OS X (10.5)

Posted on Nov 15, 2007 6:25 PM

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6 replies

Dec 1, 2007 9:08 PM in response to Paul Leblond1

I'm having the same problem - printer works great, but scanning is not happening. New macbook with leopard preinstalled, I bought the printer and the macbook direct from apple. "Everything should just work" right, since I bought it from Apple? ImageCapture application says "no image capture device connected" even after a reboot. That's right, I actually tried rebooting my mac to see if it would help. It didn't.

Dec 15, 2007 3:32 PM in response to Paul Leblond1

This is from another forum as I was looking for the answer to the same issue:
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First off, when Samsung labels a button "Scan to PC", they mean it. That button only works with Windows PCs not Macs.

To get it to the Samsung SCX 4500 to scan on your Mac you need to acquire the image using some other software. I used Preview.

Put the picture or document that you want scanned on the bed. Open Preview. From the File menu, select the Import Image... option.

The scanner activates and you will see, you guessed it, a preview of what is to be scanned. Notice that the scan button is grayed out.

You now have to click and drag a box around what you want scanned. Once you draw your box identifying the exact image to be scanned, the Scan button is enabled. Now adjust any options, and hit Scan. Enjoy.

Thanks to the Apple Genius in Century City who helped me out, also this post was helpful:

http://discussions.apple.com/thread....sageID=5800155

Cannot SCAN with Samsung SCX-4500 Printer, New iMac w/Leopard

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