4 Replies Latest reply: Nov 15, 2007 10:46 PM by Chris CA
Midas Vanderhand Level 1 (0 points)
I recently erased everything on my computer and then started it up again with the recovery disc (saving all my iTunes items), but now the iTunes won't let me log in or sinc my iPod.

When I plug my iPod into the computer, it recognizes iPod and everything, but says it can't sync it because the computer isn't authorized.


Then a window pops up saying some file can't be found so the iPod won't sync.


So then I go to the menu and click "Authorize Computer" and sign in with my AOL account (which is how I've always been doing it), and it says it can't do it because the account has already been created! Isn't that the reason why I would be manually authorizing a computer; because I already have an account? I don't understand what's going on or how I can fix it.

How do I get iTunes to let me log in? This is the only computer I've ever used with it, so if it won't let me log in on here I'm clueless as to what I should do. I bought an iPhone today and I want to activate it tonight, but the chances of that happening aren't looking very good!

Thanks for any help.

Toshiba Laptop, Windows XP