O2 UK - Visual Voicemail not working?

Interesting problem.

First, try the following to reset your voicemail diverts:

1) dial 1760 to delete the diverts from your account
2) dial 1750 to re-activate them again

Then, just to be on the safe side, completely power off your phone by pressing & holding the power button for about 5 secs the sliding the slider. Power on again and voicemail should re-synchronise.

it is a UK thing, I have seen others post it and many have said it should of been written into the manual

Dial 901 then follow the prompts, once that is done dial 1750 to activate the visual voice mail

just try it and say thanks

1760 turns off Voicemail

I had the same problem whereby I could dial 901, but I could not get visual voicemail setup from the iPhone and did not receive visual voicemail notifications.

The steps I went through which finally resovled it were to dial 1760 to switch voicemail off, then dial 1750 to switch it back on. Dial 901 and go through the prompts to add my password and setup my greeting. Then finally I powered down the phone (hold the sleep button until it prompts to turn off) then switch on again. After this it all worked.

You may find that just powering off and back on again (propper power off - not just sleep) is enough.

Have you rung 1750 from your iPhone?

Nick

those numbers to call.
where did u find them?
how do u know it will work?

will it fix my voicemail i'm not getting

i live in USA.
anyways.
it didnt work.

kitycat714 wrote:
will it fix my voicemail i'm not getting

its a UK thing