Printers gone, localhost:631 unreachable after upgrade to 10.4.11

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Level 1

8 points

Printers gone, localhost:631 unreachable after upgrade to 10.4.11

Upgraded 10.4.10 to 10.4.11 using combo updater.
All printers gone.
Cannot start printer sharing in System Preference/Sharing.
Tried adding printers.
Got "server error - service unavailable".
Tried accessing CUPS via Firefox at http://localhost:631 got can't establish connection to server at localhost:631.

G4 mirror, Mac OS X (10.4.11)

Posted on Nov 16, 2007 4:27 PM

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Answer 1

sig

Level 8

35,862 points

Nov 16, 2007 7:25 PM in response to vicpierce

Could you explain/describe your network? Printers? Connected how/to what?

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Answer 2

vicpierce Author

Level 1

8 points

Nov 17, 2007 9:48 AM in response to sig

My network: G4 at 192.168.0.207 with no USB printers attached - on ethernet hub;Epson 850 (with network card) Printer attached to ethernet hub at 192.168.0.209;Windows XP with parallel Laserjet 2100 attached to XP computer on ethernet hub at 192.168.0.205.
My network settings: TCP/IP Automatic Ports: (1)built-in internet, IP4 Manual 192.168.0,207;Connect to Internet via PPoE (2)same as 1 but subnet mask 255.255.255.0 and no PPoE.
All this was working with 10.4.10. Should I (re)install CUPS with the latest (1.3.3)? I have tried switching my network configuration to see only the LAN but no help with printers. I can ping the epson printer and Windows computer but when I click on the printer browser, trying to add a printer, it can't find any.

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Answer 3

sig

Level 8

35,862 points

Nov 17, 2007 12:09 PM in response to vicpierce

Why are you using a hub and not a router or switch?

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Answer 4

vicpierce Author

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Nov 17, 2007 1:41 PM in response to sig

I'm using a hub because it's been working for years - since OSX was introduced - and I didn't see any urgent need to replace it for my little home LAN.

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Answer 5

sig

Level 8

35,862 points

Nov 17, 2007 2:14 PM in response to vicpierce

I am trying to diagram your set up but no luck. Where are you getting the IP addresses from?

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Answer 6

vicpierce Author

Level 1

8 points

Nov 18, 2007 9:16 AM in response to sig

I assigned the addresses manually in System Preferences/Network and in the Control panel of the XP computer.
The PPoE address is obtained from my provider each time I log onto the internet.
I tried to simplify things by using a network configuration which includes only my LAN addresses - no PPoE - no internet.
I can connect to the windows computer. I can save files from the G4 to the XP computer over the network. I can ping the windows computer (attached Laserjet) and the network printer (networked Epson). But my G4's printer setup utility can find no printers using Browse.

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Answer 7

vicpierce Author

Level 1

8 points

Nov 18, 2007 11:15 AM in response to sig

Fortunately, I cloned my 4.10 system prior to upgrading to 4.11. Booting from the 4.10 clone I see cupsd is running (/usr/sbin/cupsd -l). Booting from the 4.11 system I see cupsd is NOT running. I'll bet this is why I can't manage printers.
Can I boot from the clone and use Disk Utility/Restore to replace 4.11 with the 4.10 clone? Thanks for your help.

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Answer 8

vicpierce Author

Level 1

8 points

Nov 19, 2007 9:14 AM in response to sig

Well I just answered my "restore" question. I booted from the firewire clone drive and used DiskUtility/Restore to copy the clone back to my G4's drive. I'm running fine again in 10.4.10. Examination of the boot log from 10.4.11 (/var/log/system.log) showed cupsd failing on startup.

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Answer 9

Nov 27, 2007 6:41 PM in response to vicpierce

I am having the exact same problem - after a combo update .10 to .11. You CAN get your printers back using 'Printer Setup Repair' (US$29.95 - 7 day free trial) to start cupsd, but you still cannot access the cups admin page through a browser - at least I can't. I am considering an 'Archive and Install', but according to info I've gotten on 'MacOSX Hints', it probably won't work.

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