ERROR MESSAGE "The Ipod cannot be synced!The required disk cannot be found"

if you your iPod is visible in iTunes, and also it is visible in Windows, after closing iTunes (but not in the same time in Win and iTunes), and you have sync problem (you drag&drop songs, but nothing happend or iTunes freeze) than try this:

Drag and drop (or another possibility to add song into iPod) and then unplug the mouse, wait 1-2 seconds, and plug it again. In my case (i am using notebook), this seem to be the pseudo-button which tells iTunes to start syncing. ***** Apple, I spent 5 hours of solving this problem, and I realise to try this. And It works. I don't understand why we must use iTunes at all.

You're a genius! I've been struggling with this for over 4 months now. I have only one PC that will snyc my ipod - and it's a laptop, and the main one I use never worked. I've tried all their fixes, from batch files, to registry edits, to windows patches, nothing worked!

I tried this once, and now I'm working. This is a problem I have on 3 PC's - all with different ASUS MB's (not sure if that matters).

Now I have to build a switch to remotely disconnect / reconnect my mouse until apple learns how to write windows USB drivers better.

Thanks!!!

still doesnt work for me, i got all my freakin' data here

You are awesome! I have been struggling with this problem for a week now. Could it be a low power problem on the usb I wonder? It used to work though, so I don't see why that would be the case now. I will have to try syncing with a powered USB hub sometime. Anyway, many thanks for posting this solution!

Joe

How in the world did you figure that out! You saved Christmas! My son is getting a new iPod and I have been trying to get it all filled with his favorite music and I was getting the same error. Not any more! Thanks!

Omg i finally got it working!!!
How did you think about this? you should tell apple and i mean fix this bug too. Many thanks to you, may god bless you i was like hours until 1:00am trying to fix it! Thank you, u saved Christmas!

Message was edited by: Flamer500

You can use your iPod without iTunes. This fixes the error: "cannot be synced, The required hard drive cannot be found"

1. Open your iPod as though it is a folder/drive.
2. Drag the songs from your iTunes playlist or folder onto the iPod
3. Unplug the iPod
4. Plug the iPod back in and all of a sudden iTunes syncs perfectly

I dunno why this fixes everything but it does. Treat it like the drive that it is...

Thank you so much for this! It is a ridiculous bug.

It also works if you drop the files you want to load onto the shuffle, then open device manager and scan for hardware changes.

We need to pester Apple about fixing this. It should be a relatively simple fix.

i tried opening my ipod like a folder but everytime i pug it in it opens up itunes i need help this is getting frusturating and i need it for my mom really badly! HELP!

I had the same problems as you. When you plug it in, it opens iTunes and tries to synch and then the device disappears in "My Computer" so the folder cannot be accessed.

I have done every fix I could find: restore, reset, complete uninstall and reinstall of iTunes,used an older version of iTunes, followed knowledge base articles on this website - everything. It still doesn't work. The only thing I've figured out is that it is not the iPod itself. My wife's Nano did the same thing. Something is screwed up in iTunes or the way iTunes is interfacing with Windows.

Naturally, Apple was little help on the phone. Any other ideas out there?

One more solution to this problem :

I tried the other ones mentioned above but they did not work for me on my laptop. So I thought I would try maybe a combination of something that was already mentioned.

1. Opened up ITunes

2. Plugged in my ipod into the computer. When I tried syncing like this it did not work so ..(read on #3.)

3. I switched usb ports (although, I doubt that was the one that helped, but I mention it here in case it did)

4. I unplugged my wireless mouse

5. I did not plug my wireless mouse back into the computer like that other fellow mentioned. By doing this, the syncing started working. Weird, but it did.

I do hope that Apple will look at this bug so that it will be fixed properly. It is an expensive product, so having many people going through the same problem, especially if it is a gift (like in my case, I got this from my son) is not much fun. I was at the point of returning the product when I thought of trying this last thing beforehand.

I also hope that this method that worked for me might help others as well.

Forgot to mention in my previous post that I also did the online update for my ipod today - Dec. 9, 2007, in case it helps in any way.

Hi,

thank you for your valuable suggestion it helped me in fixing this issue... i had a tough time finding a fix for it, and i ended up at your discussion thread...this really helped me...thanks again

regards
Ihatepod

Dimitrij's solution worked perfectly for me.
I had tried the official Apple Support suggestion (involved creating a batch file to re-register some dll's) with no joy. All I did was drag a few songs to my iPod (shuffle 1.0), and when it started trying to synch, I unplugged my usb mouse and plugged it back in. Instantly the iPod began to load the songs and completed without any error.

For the record, I had earlier tried "restore" to bring the iPod to its initial empty state (which failed with the same sync error). I restored it on a different machine without this bug and tried again on the buggy machine. No change. I started with iTunes 7.4 (which had this bug) and moved to 7.5, which had the same bug, so the 7.5 changes didn't seem to be the problem.

Maybe Apple has a bogus solution in the support because they haven't acknowledged this bug yet? They blame it on "malware" unregistering needed dlls.