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iPod touch restore error 1604

My iPod touch has been working well for some weeks. When I tried to connect it to my PowerBook yesterday it downloaded a new version of iTunes. Since then it is in restore mode and has an "unknown error 1604". This continues after re-installing iTunes on my Powerbook. Who can help?

PowerBook G4, Mac OS X (10.4.11)

Posted on Nov 17, 2007 3:01 AM

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44 replies

Nov 20, 2007 10:46 AM in response to Supermann44

Exactly this same problem has occured to me. Sunday evening 17 Nov 2007, when I connected my touch, iTunes proposed to update to 1.1.2. I clicked ok. While the update was downloading iTunes then proposed a new version of iTunes. I clicked ok to this also. The Touch software downloaded and began installation. During the installation, the installer crashed, adn iTunes froze! Now when I try to reinitialise, I get an unkown error 1604 (after about 10 minutes).

I bought this iPod Touch in texas 2 weeks ago, and was in France when I downloaded the update. Is it possible that apple is so malicious as to kill iPods if you cross a border?

Nov 20, 2007 10:28 PM in response to jlc20

I have no idea if this is the case, but I hope NOT! This is my fourth i-pod I have been buying/using and I hjave never heard about any protection for different geographical zones. I understand that there is some kind of protection for the Apple i-phone, but I would not understand this for the i-pod touch ... Hope somebody knows more about this topic and the "1604 error".

Nov 21, 2007 10:16 AM in response to Supermann44

Hmm, I'd try the following.

1) Restart your system (iPod unplugged)
2) With the iPod on the menu, hold down both the power button and the home button at the same time.
3) Continue holding those buttons until the screen goes black.
4) Once the screen is black continue holding down the home button.
5) Doing steps 2 through 4 should put the iPod back into the connect to iTunes screen.
6) Attempt to restore the iPod again.

Let me know how it goes.

Nov 21, 2007 12:40 PM in response to Wyett

Thanks, but I have tried that quite a few times now, and the restore always fails.
Sometimes with a 1604 error, sometimes with another.

My most recent strategy is to recover 1.1.1. Unfortunately, each version of the Touch 1.1.1 software that I recover unpacks to a folder rather than the nifty iTunes update cube that I see for 1.1.2 in my ~/Library/iTunes/iPod Software Updates folder.

Any suggestions for how to modify the folder so that iTunes will recognize it as software for my Touch?

Nov 21, 2007 10:56 PM in response to itouchmyself

Thanks, but I don't do windows. 🙂

What I have done is delete the file iPod1,1 1.1.2_3B48bRestore.ipsw from ~/Library/iTunes/Software Update/ and reload it (3 times now - I am persistent).

I also recovered two different versions of iPod1,1 1.1.1_3A110aRestore.ipsw, but it unpacks to a folder, and I can not get it to change Kind into "iPod Software Update File".

Note I have been doing this on a older Power PC machine running 10.4.11 (I have a lot of expensive legacy software in Classic). Next step is to try this with a newer Mac G4 dual core.

Anyone have any other ideas?

Message was edited by: jlc20

Nov 26, 2007 4:34 AM in response to Supermann44

Well, I got the solution for you.
all you need do is follow the steps stipulated below without growing a brain and you will have your touch functioning right again.

For PC users
1 run cmd to get your DOS operating system
2 type " cd windows "
3 type cd program files
4 type cd itunes
5 type dir
6 look for itunes update file and delte it
or just type
7 del itunes update*.dll
8 run itunes then plug in your ipod touch and try to restore with that ***** file deleted
your ipod touch is gonna be restored.
just get back to me if all goes fine or wrong.
i had same problem and my touch is functioning right now.

Nov 26, 2007 12:53 PM in response to Supermann44

Are you running on one of the new dual-core intel Powerbooks, or on an older PowerPC model. As I said above, all my machines are PowePC. My salvation came when I did the reinit while connected to a newer dual core model running 10.5.1.

I am curious, because I don't want to have to start over when the next system release (1.1.3) comes out.

In any case - good luck.

Nov 29, 2007 6:13 PM in response to Supermann44

I had the same issue with error 1604 and was able to restore using an iMac 20" (Mid 2007) Aluminum running OS 10.5.1 and iTunes 7.5. Previously, could not restore using an iMac G5 ALS 20" on OS 10.4.11 and iTunes 7.5. iPod Touch is now running firmware update 1.1.2. I'm not sure if the OS or the processor type made the difference. I hope this helps.

Dec 6, 2007 1:16 PM in response to Andy Miral

Thanks for the tip. This will probably my next step: I just got a new iPod Touch in exchange to the one with the 1604 restore error. I connected it to my PowerBook and it charged all my music and everything. Then I hit the update button to migrate software to 1.1.2 and then ... the same as before: restore mode leading to error 1604. Here I am with the same problem and a new iPod. I will try to restore at another computer and we will see from there: so far PROBLEM STILL NOT SOLVED!!

iPod touch restore error 1604

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