Required Folder Cannot be Found, Error -120

Question

Level 1

0 points

Required Folder Cannot be Found, Error -120

I've tried searching for this but have yet to find a solution. I recently bought a new iMac, updated to Leopard, and brought all of my music from my PC's iTunes library over to my new mac. Now when I try to buy any song from the iTunes Store, I get the message "There was a problem downloading (my song). The required folder cannot be found. Please check that the connection to the network is active and try again". Then it lists Error -120.

My network connection is definitely active. What's more, I'm getting charged for the download but never receiving the music. Does anyone have a solution to this? I also upgraded to 10.5.1, but still get the same issue. Help!

iMac, Mac OS X (10.5.1)

Posted on Nov 17, 2007 1:20 PM

Reply

Answer 1

Best reply

Oystbjoe

Level 1

65 points

Nov 17, 2007 3:48 PM in response to Timthe1st

Try creating a new itunes library. Just move your music folder somewhere else for a while, and itunes should create a new one on launch. (Quit itunes before moving).
Now try downloading you music again. You shouldn't have to pay for this again. I had some problems downloading something I bought a while back, although I can't remember how I did it I was able to re-download the thing. Just search around, shouldn't be to hard to find.
Good luck.

Reply

Answer 2

Timthe1st Author

Level 1

0 points

Nov 17, 2007 7:28 PM in response to Oystbjoe

That appears to have done it. Thank you! And the queued up songs that I had been charged for downloaded as well. I'm happy =)

Reply