"GenericClass: waiting for device" message after upgrade to Mac OSX 10.4.11

I fixed my issue with the HP 3180 printer!! Here's what I did:

1. I followed the HP document that I posted earlier step by step.

2. I downloaded the latest drivers/software from HP, reset the printer queues and then tried to add the printer. This did not work at all.

3. I took a look at the error log and found this:

E [19/Nov/2007:21:51:31 -0500] LoadAllClasses: Unable to open /private/etc/cups/classes.conf - No such file or directory

I went out on the MacWorld boards and found that the file in the error is deleted when the printer queues are cleared and recreated when the printer is initialized. So I'm not sure the issue is related to the message.

Since my issues started after I applied the update from Apple from the auto software update that popped up on my MacBook, I decided to try to fix it by downloading the update directly from Apple.com and reapplying it again just in case something was hosed up with the auto software update:

http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html

After it ran, I installed the printer software and drivers and the C3180 re-established connections and printing & scanning work perfect again. Hope this helps!

I can't help, but I can confirm I've seen the same problem on an Intel MacMini. The behaviour I'm seeing appears to be the same as you're seeing, but I also note the system log reports:

Nov 18 19:01:25 blah-computer crashdump[273]: PrintJobMgr crashed
Nov 18 19:01:25 blah-computer crashdump[273]: crash report written to: /Library/Logs/CrashReporter/PrintJobMgr.crash.log

The printer was functioning before the upgrade, but there was more than 10.4.11 in the Software Upgrade, so I can't be 100% it was 10.4.11 at fault.

Reading your posts you seem to have done some if not all of the things I am going to suggest, but with previous point updates, the following steps have gotten a number of Canon printers working so maybe it will help with your Lexmarks.

1. Open the Printer Setup Utility and delete the Lexmark printer queue.
2. Click on the application menu and select Reset Printing System.
3. Close the Printer Setup Utility and then navigate to /Library/Printers/Lexmark and delete the contents of this folder.
4. Navigate to /Library/Printers/Receipts and delete any Lexmark driver package you can find.
5. Empty the Trash and restart the Mac.
6. Install the latest driver available from Lexmark for your model.
7. Open Disk Utility and run Repair Disk Permissions.
8. Open the Printer Setup Utility and add the printer queue again.

If these steps do not resolve the GenericClass error, then can someone post their cups error log back here. You can find this log via System Profier > Software > Logs.

I have the same identical problem with tiger 10.4.11.
I tried to reinstall the latest Lexmark drivers or follow the procedure explained above, but nothing to do: the error remain.
I can't understand what is the point, while i was running 10.4.10 there were no problems.. also on my MacBook pro with Leopard, the printer works.

The same thing is happening to me with my HP3180 all in one. I was fine until I upgraded to 10.4.11. Now I cannot print or scan. I can see the printer in the USB connection, but the "Print & Fax" system control won't recognize it. I tired deleting it, reinstalling updated drivers, clearing all printer queues but nothing. I have a MacBook Pro too and the printer is fine on that, but it of course is running 10.4.10.

I found this article on HP's website, so now I'm thinking it is a known issue that 10.4.11 may cause printing issues:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00501015&cc=us&lc=en&dlc=en &product=1146331&dlc=en&lang=en

Hi I had the same problem with my lexmark 1180 following 10.4.11 update. I tried all of the above without any joy , however I'm printing again after plugging my printers usb into my airport express and adding the printer again . Hope it works for you .

Actually, I didn't upgradge; my Mac came w/OS X 10.4.11. My Lexmark X1185 worked fine with it since I got my Mac earlier this year. Then, all of a sudden, yesterday it stops printing. Scans just fine. But I get that same error message "Generic Class: waiting for device" whenever I try to print & I've done all "I" know to do & it still won't budge. Can you PLEEZ give me, step-by-step, what you did to get yours printing again?

I have a workaround for this now.

I dusted down my original install disks and reinstalled the old version of the OS (10.4.8 - this process allows you to keep all your user data, profile etc).

The printer (Lexmark P3150) works fine.

I also downloaded the 10.4.10 combo update from the website and applied that to my 10.4.8, and it's still working ok.

Bigfab, you have been a good help. Thank you for your post. I've already decided to buy a new printer & to make sure that it's DEFINITELY Mac compatible. That single ink cartridge sounds wonderful! Savings indeed!!

Thanks!

I'll let you know how it goes after I've made the purchase & installed the new printer.

I've been struggling with my computer all day Thursday trying to get it to print. Installing and reinstalling drivers - same message - "GenericClass: waiting for device"

I followed the advice on valgyriev929's posting and downloaded the OSX update and reinstalled it and everything is fixed.

Thank you for solving my printer problem.

It's me again...I've tried some of the tricks noted & even had a knowledgeable Mac-user buddy of mine walk me through quite a few steps (it was a great learning experience!) and my Lexmark still wouldn't print so I purchased an HP F2120 for $38.88 on sale @ Target and everything is just fine.
I decided to use my Lexmark now on my Dell laptop instead. Hate to throw it away when it works perfectly for Windows.

I hope the other steps posted works for others who may encounter this problem. Otherwise, you may wanna invest in a newer printer! But the idea about installing the older driver sounds perfect. Wish I'd read that before I bought the new printer (although I am pretty impressed with it!)

Thanks for everything, everyone!

The same thing is happening to me, I actually was gonna state this too. After the 10.4.11, My Lexmark Z615 is giving the same error, and won't print.

Please Help, I print quite often.

Paul

I tried these steps, but it doesn't work.
(I didn't find step 2 and step 4).

And I also don't know how to put my cups error log her.