14 Replies Latest reply: Dec 10, 2007 3:33 AM by autiger
autiger Level 1 Level 1 (0 points)
I was wondering if anyone could tell me if the firmware updates that Apple just has released for Tiger and Leopard have stopped the new iMacs from freezing, or if you are still having trouble even though you've downloaded the updates?

Thanks and Happy Thanksgiving!!

iMac, Mac OS X (10.4.7)
  • big shred Level 1 Level 1 (10 points)
    I am still having big problems with freezing, but its with the time machine the only reason I upgraded to Leopard. I have had nothing but trouble with this thing that I bought in September, my first and last mac.
  • MacBookC2D123 Level 1 Level 1 (45 points)
    Didn't work for me. Repair centre is now waiting for a new graphics card.
  • the loc-man Level 1 Level 1 (15 points)
    what model iMac you got please?

    Im tryng to find out if its only the 2600Xt graphics card, or does it also affect the basic 2400XT graphicscard in the 20" 2Ghz?
  • quattrocoupe Level 1 Level 1 (0 points)
    The updates didn't work for my 20" iMac 2.4ghz. It turned out the logic board/graphics card needed to be replaced. I think though that I am in the minority as it sounds like the update solved the issues for most folks.

    Happy Thanksgiving
    JB
  • autiger Level 1 Level 1 (0 points)
    Big Shred and Macbook,
    Thanks so much for your replies. Maybe you will get your iMac fixed soon. It's just kind of surprising that Apple still has not been able to fix the freezing issue.

    Loc-man,
    I don't currently have an iMac. I was thinking about getting one, but I will just keep waiting until there is a fix for the freezing issues. Right now, I have an eMachine that I am using that is running Windows Vista that is running just fine. I don't play games or anything like that, but I do have some Kodak software installed on it so that I can store the pictures on it from my digital camera. Right now my eMachine doesn't freeze up or anything like that. I'll have the occasional error that will pop up where something is not quite compatible with Vista, but it's not nothing big. I only paid a little over $600 for it at Wal-Mart and that included a 2 year service agreement. I think I'll just keep using my eMachine because it would really make me mad if I paid over $2,000 for a computer and then it had the problems that a lot of people have had with the iMacs. You can spend close to that much and get one of the new Gateway One computers, or wait on Dell to come out with their One computer. These are going to be similar to the iMacs in that they're all in the monitor. I think I'll just keep using my eMachine for now, though.
  • autiger Level 1 Level 1 (0 points)
    Are you still waiting on yours to be fixed JB? I have had 2 other posts, though, that said the updates didn't fix their problem. I hope you don't use your computer for work.

    Happy Thanksgiving!!
  • ricofranc Level 1 Level 1 (0 points)
    Did do hear a problem about the imac screen (20 inch screen)? Cause my problem is the lightning of the sreen is not equal on all the screen.
  • big shred Level 1 Level 1 (10 points)
    This is what mine is, I am really sorry I bought this Mac, I wasted all the money I had saved for my retirement present on a computer I had hoped would cause me no problems. Instead I got a piece of junk that causes more problems than my old Dell. My new Ipod Nano 3rd generation also doesn't work right and keeps shutting off. I am definitely not going to buy any more Apple products.
    ATI Radeon HD 2600 Pro:

    Chipset Model: ATI,RadeonHD2600
    Type: Display
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 256 MB
    Vendor: ATI (0x1002)
    Device ID: 0x9583
    Revision ID: 0x0000
    ROM Revision: 113-B2250F-219
    EFI Driver Version: 01.00.219
    Displays:
    iMac:
    Display Type: LCD
    Resolution: 1920 x 1200
    Depth: 32-bit Color
    Built-In: Yes
    Core Image: Hardware Accelerated
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Quartz Extreme: Supported
    Display Connector:
    Status: No display connected
  • MacBookC2D123 Level 1 Level 1 (45 points)
    20" 2.4 with 2600. The 2400 has fewer issues (if any) in this regard.
  • MacBookC2D123 Level 1 Level 1 (45 points)
    Its not so much that Apple has a product with what appears to be a high defect rate which could happen to anybody as it is the way Apple has handled this situation. It has been very, well... unApple like. I just hope its not a portent of the new Apple, Inc. as a whole.
  • MacBookC2D123 Level 1 Level 1 (45 points)
    Its a very frustrating experience indeed mostly from the way Apple decided to (not) handle it. As an aside, the Dell apparently has a desktop chipset inside in comparison to the imac's laptop chipset. While this should make the Dell faster, it may run hotter/noiser as well. Definitely worth checking out before you buy.
  • empty balance Level 1 Level 1 (0 points)
    i too have the 20 inch and just bought it two weeks ago. i have the same issue with the screen. if you scroll up and down, the same color shifts from dark up top to lighter in the bottom. it's really frustrating when you are trying to match color. i will be calling support tomorrow and get back to you.

    but if there is anyone out there with a solution for us...please help.
  • Edward Boghosian Level 4 Level 4 (1,395 points)
    It's still under warranty. Did you call Apple? If yes, what did Apple say. If not, why not? What OS do you have? Have you tried reinstalling it?
  • autiger Level 1 Level 1 (0 points)
    This questions has been answered. I just forgot to mark it as that the last time that I responded.