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Superdrive Firmware Update 2.1 hosed your DVD-RW? Here's howto restore it.

I have successfully restored the firmware on a UJ-857 that was hosed following the infamous Apple Superdrive Firmware Update 2.1, thanks to the procedure & flashing utility posted by "ben11" on http://forum.rpc1.org/viewtopic.php?t=42953&sid=7a19b1238543a5e4a43d12770bbd27c1
Please read the instructions carefully before proceeding.

Hello,

+After some private message exchanges it seems I was able to help some people in this situation (inclduing the original poster). I wrote a simple utility to perform a very basic flash to the drive - doing that may be able to recover the situation, but my flash utility performs almost no checks and is generally much more basic than the framework which, for example, the standard Apple Superdrive updaters have used.+

+So, if your drive is in a similar situation this may be able to help. But only try if you feel you've exhausted every other possibility, such as having the drive replaced. This flash process may not work for you, or in the worst case it could conceivably leave your drive is a worse state than before. It is of coursed not endorsed by anybody, in particular not Apple nor the drive manufacturer (or anybody at rpc1.org either).+

+As I wrote, compared to the standard updaters this utility makes few checks on the drive status - so unless your drive has really lost its standard operating firmware, often because of an interrupted flash, don't use this rather than a more featured updater.+

+Simple flash utility archive:+

+ http://rapidshare.com/files/57312123/SimpleFlash.zip.html+

+There is the terminal based utility (and source code) - along with copies of the HAEA, HBEA, KBVB, KCVB (RPC1 patched) firmwares for the UJ-857 and UJ-857D.+

_+Basic Instructions+_
+You need to download the "SimpleFlash.zip" file, unpack it and then run it using the terminal. e.g. assuming you have downloaded the archive file to your desktop you can unpack like this:+

+ben11s-computer:~ ben11$ cd Desktop+
+ben11s-computer:~/Desktop ben11$ unzip SimpleFlash.zip+
+ben11s-computer:~/Desktop ben11$ cd SimpleFlash+

+to use the utility you start it using ONE of the following commands:+

+./simple_flash 0 UJ857-HAEA-MBP-rpc1.dat+

or

+./simple_flash 0 UJ857-HBEA-MB-rpc1.dat+

or

+./simple_flash 0 UJ857D-KBVB-MB-rpc1.dat+

or

+./simple_flash 0 UJ857D-KCVB-MBP-rpc1.dat+

+(choose according to the firmware you need, see below)+

+It will prompt you to answer if you want to continue - to which you can type 'yes' or 'y', if you want to go on. The flash should start and will take about 30 seconds after which the utility should say "Finished". At this point I recommended you restart your Mac. If all has gone well your drive should be responding again.+

_+Choosing the Firmware+_
+The firmware included are the ones that the "Apple Superdrive 2.1" update offered for Matshita drives - except the ones in this archive have RPC1 patches. If you don't want RPC1 you could go back to standard firmware using the updaters posted in other threads on this forum after your drive is responding again.+

+In principal the utility would also flash other matshita UJ-8xx drives, but suitable firmware data files are not included for them.+

+HAEA, HBEA are for UJ-857+
+KBVB, KCVB are for UJ-857D+

+If your drive previously had:+

+HAC1 or HAE4 use HAEA+
+HBE4 use HBEA+
+KBV9 use KBVB+
+KCV9 use KCVB+

+If you don't know the previous firmware revision you had then: As far as I know firmware revisions HAEA & KCVB are used in the Macbook Pro, HBEA & KBVB are used in the Macbook. Choose according to which model of mac and which model of drive you have.+

+The optical drive should not accept a firmware corresponding the wrong drive model, but for a given model the various revisions may have slight differences, perhaps because of different physical constraints on the hardware - so try to pick the appropriate revision.+

+Good luck.+

MacBook Pro 2.0 GHz, Mac OS X (10.4.9)

Posted on Nov 22, 2007 7:49 PM

Reply
73 replies

Dec 22, 2007 9:50 PM in response to Hemant Kamat

Hello.

I read a lot of stories on this issue, but no one was exactly like mine. However, since I bumped into your post yesterday I decided to give a try to the "ben11" flash solution.

I'm writing here so others can others can find the info (also I'm writing it here since I have an Apple ID but I'm not interested in subscribing to "The Firmware Page Forum", from "ben11" comes from).

So, here it is.

Of course in the beginning, that is June '07, It was the Firmware Update 2.1.

From there, I was capable to burn CD's at 24x even after the update, but suddenly, the week before the past one or so, I couldn't burn a couple of CD's and a DVD. In that moment I couldn't check the issue in detail. I just thought it could be that my Mac was too busy or something. All I was getting was a completed recording phase and then a failing verifying phase. Sometimes with a 80020063 error code.

The past week I successfully wrote a disc at 8x, but another one, and all the subsequent failed with the same conditions: recording succeeded, verification failed.

Then I read your post. I tried a couple of recordings more for control. I was able to record my iPhoto collection at 1x in a DVD with no problem. Then I tried writing data again in a CD at 24x and it failed, as I was expecting.

I applied the flash utility to the (MATSHITA DVD-R UJ-857D/KCVB) unit and voila! At 24x my data was recorded and verified successfully!

Thanks a lot and kind regards from Mexico.

Julián

Dec 25, 2007 7:19 PM in response to Hemant Kamat

Hi all,

I tried to run the simple flash utility without any success. I downloaded the archive, unpacked it to the desktop, and copied and pasted the appropriate command into terminal. Nothing happens accept the following error message:

open for read error
logout
[Process completed]

What does this mean? Am I doing something wrong?

Again, curses to Apple for inflicting this sickly firmware update upon all of us, and refusing to fix the problem, or even officially acknowledge it. Shame on you, Apple. You really let us down.

Dec 26, 2007 3:40 PM in response to Hemant Kamat

I have new MacBook Pro 2.6GHz and the drive seemed to work, it was a bit flakey, until I tried playing a DVD movie in it. After choosing the Region Code of 1 (for North America) as I usually do for new laptops it had problems playing the DVDs. Had to mess with the quality modes to get it to work, then just wouldn't take a DVD movie at all.

Now, like others, my MBP won't accept discs. It just tries to read 'em then spits them out. I can still burn discs to my external Firewire burner but nothing with the internal drive. So I'm not sure if it was related to the activation of DVD Player software. Another note is that when running VM Fusion for Windows emulation one of the first things it does is it polls the optical drive and I can hear the mech operate. The drive does not work in either Mac or Windows modes.

This is a bummer with this new computer.

Dec 27, 2007 9:57 PM in response to TWisniewski

The flasher works only with the following models: UJ-857 and UJ-857D
To restore the firmware, do the following:

(1) download the flasher utility _ http://rapidshare.com/files/57312123/SimpleFlash.zip.html_ to your Desktop

(2) start Terminal from Applications > Utilities

(3) type the following at the $ prompt
$ cd Desktop
$ unzip SimpleFlash.zip
$ cd SimpleFlash
$ ./simple_flash 0 UJ857-xxxx-MBP-rpc1.dat

+replace xxxx in the above line with one of the following corresponding to your drive model:+
+use HAEA for UJ-857 with original firmware version HAC1 or HAE4+
+use HBEA for UJ-857 with original firmware version HBE4+
+use KBVB for UJ-857D with original firmware version KBV9+
+use KCVB for UJ-857D with original firmware version KCV9+

Dec 28, 2007 6:51 PM in response to Hemant Kamat

Seriously, is anyone at Apple following these threads? My 1 yr old mbp superdrive won't write to some cds after leopard install (disaster-- wouldn't Time Machine to lacie ext usb or lacie ext FW800) and then downgrade. The genius bar in Boulder is fine, but ****, I paid 3k for this machine and can't burn cds without taking it in????? So, has anyone talked to Apple (I have "take it the geniuses") and gotten a definitive answer. It is clearly the firmware/leopard upgrade that is causing the problems. Isn't it?

Dec 31, 2007 5:07 PM in response to foksfathomfive

Actually this issue is flippin annoying. How can a drive that *when it finds a disk it likes* loads it and plays it perfectly, yet spits out all the others it doesn't like- be broken? I was told by Apple when I called them, that the drive had failed and would've failed regardless of the firmware issue.

To me,a drive physically failing means either it works or it doesn't - usually due to the transport mechanism failing.
This randomness just doesn't make sense and still leaves a bitter after taste when Apple still refuse to acknowledge the issues raised on these forums.

Jan 3, 2008 4:31 PM in response to Hemant Kamat

Thanks for the help, Hemant.

With your instructions, I was able to successfully run the flash utility. And although my drive now attempts to spin slightly when I put a CD or DVD in it, it still fails to read and spits it out, just as before. It was a good try, but it just didn't work. I need to continue getting on Apple to fix this thing. Unfortunately, my computer is out of warranty. Like others, I now have this expensive, 1-year-old computer that can't even burn or play a simple CD.

Jan 7, 2008 8:15 PM in response to Hemant Kamat

I tried this SimpleFlash, but to no avail. Looks like I need to get a new drive. This stinks since this is 110% Apple's fault for putting out software that jacks up drives. I do not feel like I should have to pay to replace my drive or pay for service on this computer when it was working just fine without this software update. This is crazy. I'm thinking a good old class-action lawsuit is in order since they refuse to stand behind their products and the fact that it was their software update that jacked up my now out of warranty computer. Seems convenient to me that they can mess up my computer and then not stand behind fixing it. I used to be a loyal apple customer since the mid-80's, but I guess they would rather have a dissatisfied customer and get more of my money than a satisfied customer which would allow them to get much more of my money down the road. This is a horrible business practice and I can't believe Apple would do this.

I guess I have to get a new drive altogether, but am worried that that will not even work. Does anyone know if putting a new drive in will actually solve this issue, or because that CRAP software is on my computer will the new drive just act the same way?

Any insight to this would be great.

Jan 21, 2008 3:45 PM in response to Hemant Kamat

Help, I'm having a similar problem but do not want to make it worse since mine is slightly different. I get the pop up error every time I start up, but it seems to be working fine. I have not tried to burn anything recently though. The main problem is on my Windows side. I'm running the latest Bootcamp beta version 1.4 I believe, and my disk drive has completely disappeared. It will not even recognize any CD or DVD I put in, nor is the drive even listed on my computer. How do I fix this? Please tell me I do not have to delete my partition and start all over again, I could but it's just a pain, and it doesn't solve the problem on my Mac side. Any suggestions??

Feb 3, 2008 8:26 AM in response to Hemant Kamat

I have had a problem burning any type of dvd on my superdrive. I have been in contact with applecare several times. Each time they tell me to take my computer to the apple store. With so many people having drive problems you figure the apple support team would know something about it, but no luck.They also want to charge 1260 dollars to replace the superdrive. How rediculous is that? You can get it replaced at another repair service for a bout $250. What a rip off. i've tried restoring the firmware with the ben11 method and the apple firmware restore with no luck. I have had alot of bad luck with my apple computers over the last few years. I sent this one in for a hard drive replacement when it was still under warranty and they wanted to charge me for the repair saying it was liquid damaged. That was 1260 dollars too, but after speaking to them for a while they decided to replace it under warranty. I don't know where they got it was liquid damaged. One other thing wha'ts up with the new external superdrive only working with the macbook air, wouldn't it be just as easy to make it compatible with all macbooks? I guess that just think you're gonna run out and buy a new computer. I've been an avid apple supporter for the last 17 years, now I'm thinking about completely ditching apple for some PC. I have all kinds of apple perripherals too: Apple tv, 4 ipods, and all kind of things.

Superdrive Firmware Update 2.1 hosed your DVD-RW? Here's howto restore it.

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