7 Replies Latest reply: Feb 18, 2008 6:31 PM by Jerod Price
clockwoo Level 1 (0 points)
I am ready to pull my hair out. I have an Airport Express that I use to stream iTunes wirelessly to my stereo. I have it configured to Join a wireless network, which is my Verizon Fios wireless network from my secured Actiontec router provided from Verizon. The config will work for about 5 minutes then my entire network crashes and I need to power down the Actiontec router and try again. I always end with the same result. Please help if you have suggestions.


iMAC, Mac OS X (10.5.1)
  • hababean Level 1 (0 points)
    I had the same issue. All I had to do was set up the express with it plugged into the fios router. choose join existing network and just set up all the other settings. when you're done, the green light will come on. this will let you unplug the express and put it wherever you want. after you plug it in and it cycles, it works fine... now if i can just get my iphone to work with the verizon router, i'll be all set!
  • pdxlover Level 1 (0 points)
    I had the same trouble, tried to set the Airport Express up to my speakers and it didn't work as planned. Connecting it via Ethernet to my Verizon Westell router and following the step Hababean described worked. Thanks!
  • Jerod Price Level 1 (75 points)
    My experience, it does work but not in the default Verizon FiOS installation of the Actiontec router. The supported installation was a WEP 64 coded password that worked fine on Leopard, Tiger, PS3, and iPhone, but not the Airport Express (AEX). I tried the stronger WPA2TKIPAES which worked with all the above, but continued to fail with the AEX.

    Thanks to the posting here, I immediately stepped down to WPA.

    Summary for AEX

    * WEP 40/64 did not work
    * WPA2 did not work
    * WPA works

    Thanks to those who blazed this pathway for us.
  • scetes Level 1 (0 points)
    I had similar problems. thanks for the postings. connecting airport express via ethernet for setup process did the trick. for those still struggling...the reason connecting through ethernet works is because you can only configure the airport express remotely from another computer which requires the airport express to be connected to the network. but airport express can't be connected wirelessly to a secure network until it's configured. catch-22. so, connecting airport express via ethernet avoids the wireless security issue. what i don't understand is why the 40-bit encryption setting in airport utility works with the 64 bit encryption used on my home wireless network--but, hey, it works..
  • Henry B. Level 9 (78,690 points)
    64-bit and 40-bit WEP refer to exactly the same thing. To understand the reasoning behind this seemingly illogical terminology see:
  • travieso Level 1 (0 points)
    I have had no problems running an airport express and verizon fios with a printer and speakers attatched to the apx. What I think you need to do is with Airport Admin Utility, set up the apx to join your wireless network. it will ask you to join a network, select then enter the WEP key, (second line on the sticker under the actiontec unit)
  • Jerod Price Level 1 (75 points)
    Minor clarification here...if your Mac has a wired and wireless connection (strictly an internal Airport card in this example) the Airport Set-up will look for Airport Express basestations in their default state by jumping off the Secure network and forming an ad hoc network with the basestation. Once configured, it jumps back to the Secure network.

    The rub is if you botch the settings somehow (e.g. using WEP when it isn't supported), you may not be able to find the basestation to reconfigure it without resetting it or going wired. Such was my case.