INSTALLING Adobe creative suite 3 Design Premium JAVA ERROR

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INSTALLING Adobe creative suite 3 Design Premium JAVA ERROR

Hi people, I'am having a problem installing Adobe creative suite cs3 on my iMac, when the dmg is loaded as the first sys check , installer give an error saying : "Java Script Alert - Critical errors were found in the setup - Imcompatible payloads already installed. Please see the Setup log file for details."
I've recently installed Processing, and needed to install Java too. I think I've installed Java sun SE. (actually I'm a Mac noob lol)
So , I think that I've just to clean all the old java sys that I installed and reinstall a compatible version of Java, right??? But I don't know How to do that actually!
Can any one help me please 🙂
Thnks a lot
Bella

Imac 20" 2.4ghz mem: 3Gb, Mac OS X (10.4.11)

Posted on Nov 24, 2007 10:28 AM

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Answer 1

Dec 9, 2007 6:47 AM in response to Bellawood

Hello Bellawood,

This Java script Error problem, if you installed CS3, AI, PS or ID or any application already have in system or you uninstalled it, and installing again... this Java Script Error message will come.

This guide line is for Mac OS X only not for tested on Window system.

There are 2 ways to install again CS3.
1: format your system and install CS3 or remove all adobe folder your your system and install.

2: If you already installed any CS3 application and installing any other and you are getting Java Script Error message... do this, in hard disk/library/application support/adobe/... remove caps and backup folders from there and keep in safe place and install your application... hope it will install. after installing run that application... and it will run, and if you will try to run already installed application.... it will not... because you removed that application backup and caps file from adobe folder. Keep backup and caps folder in safe place and replace backup and caps folders with earlier folder which you saved in safe place. and repeat this process.

I know this is little tricky... and complicated. Better is remove all adobe files and folders from your system and install CS3 again.

regards.

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Answer 2

Bellawood Author

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Dec 11, 2007 1:56 PM in response to Bellawood

Hi again, many tanks for the solutions!
I'd already have unistalled creative suite but meanwhile I installed illustrator by himself. there was the problem, the install program is exactly the same, so it was detecting an already installed version. my bad :P then I really had to re install the OS since there were some errors in my disk. so whatever.
Tnks alot
my regards
bella

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Answer 3

acadie

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Mar 1, 2008 1:48 PM in response to Mac_Lonly

yeah that trick works - but it's only to be used in emergencies as you have to copy & replace those 2 folders depending which app u use... but it does work! 🙂

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