Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Safari Web Browser has encountered a problem..." I JUST INSTALLED IT!!

Gods, I hate Windows sometimes.
I JUST installed Safari. People rave about how wonderful it is.

I can't even open it. It "encounters a problem and needs to close" Windows, of course, is VERY sorry for the inconvenience.

I've un-and-re-installed it three times, restarted the computer... everything I can think of.

How can I get Safari to work? I want to surf the Interwebz at a godlike speed too!

HP Pavillion dv9000, Windows XP Pro

Posted on Nov 25, 2007 6:46 PM

Reply
17 replies

Nov 26, 2007 5:07 PM in response to hawaiian_boi

Hey yeah.. I have been using the Safari Beta since Beta 2.. It worked great 3 was excellent..

Now I just did a fresh install on my system and today when i tried to install Safari Beta 4.. The application gives me an error for webkit.dll.. It does this before the application fully loads. This is strange because I was up to date before I decided to do a fresh install and it was working fine...

Anyone know how I may fix this issue?.. Or is there a fix coming?

Nov 27, 2007 6:08 PM in response to hawaiian_boi

I am actually running Windows XP Home Edition.. I had no problems with any of the installs, even before the fresh install. I have followed every thread about the latest Beta and the crash on start issue, I have yet to find a solution. I even tried re-registering the DLL file to see if it would work. So far it is the only problem I have had. Before i re-installed my OS, the browser worked fine, the plugins worked fine..as well as the previous Betas..Now all it will do is start to show the program window and half way through rendering the window it stops and I get an error report to submit to Microsoft. It says it is caused by the WebKit.dll file. I tried copying the file from a backup of the previous install I had before I re-installed the OS ( thanks to MSConfig which killed one the three 'boot'.ini by automatically trying to Optimize; which was an accident as I was checking out the program ) anyway after all of that it still would not work, and I un-installed it... I guess I just have to wait until they get it fixed or someone comes up with an answer...

But yeah thats the only issue I had.. Installing it could be because of Group Policy on your machine, broken or incorrect registry entries, and even ( sounds crazy ) a severely fragmented hard drive. You may want to check Microsoft Update as well to make sure you have not missed any updates as this can also effect the install working correctly, in some cases the Windows Installer MSI can be the wrong ( old ) version and work incorrectly for a program that was created with the newest versions. I would say that possibly you could use a good Registry cleaner, after making sure that you have un-installed the program in any form that it exists. This would check for and clean all incorrect entries. I use WinASO Registry Optimizer to do this for my system.
After that, reboot the system to load the new registry and try the install again. I don't guarantee that this will fix the problem but if it is an installer issue or broken registry values.. This should eradicate the problem.

Message was edited by: heath28m

Nov 28, 2007 9:59 AM in response to sentio

what part exactly does the webkit cover? i actually updated my webkit as well, but i had a problem with safari crashing when navigating to certrain pages and i was hoping the webkit would fix it. well, it didn't. so i guess i still have to wait for a new beta seed. or maybe one day the final... but since there are lots of problems left, i'm quite sure it won't happen before '08.

Sep 28, 2015 6:42 PM in response to Lady Alathia

same problem here, 3.0.3 worked FINE. i "upgraded" to 3.0.4 and now it crashes everytime. I have to use IE now. ughhhhhhhhhh. Where is a link to 3.0.3????? I need to reDL it!

HELP!!!!

Nov 29, 2007 7:29 AM in response to Lady Alathia

Hello all,
I run Safari 3.0.4 on my pc at work and it went down on me after I had lost power while the program was up. I tried all sorts of things but it still would crash on open.

What seems to have worked though is to uninstall, reinstall 3.0.3, restart and then use apple update to go to 3.0.4. Now it works great. (It did as well before the crash) Maybe this will help some of you.

Good luck.

Nov 29, 2007 2:39 PM in response to Community User

Okay I had to do a few extra things for mine...
1) I uninstalled Safari Beta 4..
2) I erased all of the Application Data in the user profiles and in Local Settings areas..
3) I had to download and go all the way back to the original Safai 3 beta 1, and install each one..
4) Used Apple Software Update to get to Beta 4 instead of using the installer, as instructed above.

As I type I am doing it from Safari 3 Beta 4...

I guess there is a missing registry entry, or file that has not been packaged with the latest versions.. Might be hard to trace down..

I am extremely grateful for the link above and the Support that has been given..

I use Safari 3 for several purposes.. It is one of the big four browsers that have to be considered when creating web pages and the browser is quite nice...Once it s up and been in use for awhile it is fast and effecient for browsing the internet...I use SuperSpeed RAMDisk, SuperCacheII, and SuperVolume for my system cache and pagefile; with the two combined it greatly improves the speed of my system. Very grateful to Apple Computer for making this browser cross compatible with Windows Systems.. Before it came out there were several pages that did not offer the same end-user accessibility to users of Safari, where Opera, Mozilla and IE7 users had no problems.. Small things but they made a very big difference...

Thanks ... 🙂 ... Very happy to have my Safari back...

"Safari Web Browser has encountered a problem..." I JUST INSTALLED IT!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.