5353 Views 14 Replies Latest reply: Dec 27, 2007 8:01 AM by wishbones
Still not working, I followed the advice on Apple's support database by following google cached links:
*Ipod won't turn on:*
CACHE: http://126.96.36.199/search?q=cache:MZ3cL5cyOCkJ:docs.info.apple.com/article.ht ml%3Fartnum%3D60942ipod+nano+won%27t+turnon&hl=en&ct=clnk&cd=1&gl=us
*How to reset iPod:*
CACHE: http://188.8.131.52/search?q=cache:NIr9mr4xszAJ:docs.info.apple.com/article.ht ml%3Fartnum%3D61705ipod+nano+won%27t+turnon&hl=en&ct=clnk&cd=2&gl=us
None of the advice in either of the two articles has helped me. I haven't tried out waiting 24 hours yet, but some sleep and further frustrations will certainly add up to 24 hours in time. I've executed all instructions with the Hold button tried in the on and off positions.
I scheduled a meeting with an Engineer at a local Apple store. He said he didn't know what was wrong with it, only that he couldn't fix it (note: engineers capabilities in 'fixing' things are extremely limited since they don't do any hardware checks in-store). He recommended I replace my Nano in the store or call Apple for a new one so that I could have my engraving again.
MY IPOD NANO 4GB 3G DIDNT TURN OFF
I FOLLOWED THE "HOW TO RESET" INSTRUCTIONS
THEY WORKED FOR ME
ALL YOU HAVE TO DO IS TURN ON THE HOLD BUTTON ON AND OFF ABOUT 3TIMES
THEN HOLD IN THE MIDDLE BUTTON AND THE MENU BUTTON AT THE SAME TIME FOR ABOUT 10 SECONDS UNTIL THE APPLE LOGO APPEARS
THEN PRESS BUTTONS UNTIL THE MENU COMES UP
DONT WORRY` BECAUSE ALL OF YOUR SONGS WILL BE SAVED ONTO IT
I HOPE I HAVE HELPED YOU =)
HEY! I also had the same problem and I have been up for so many hours figuring this out, and I found a solution by Ryan from a forum and it worked! Here it is...
-Connect the iPod via USB to your computer.
-Put the iPod into disk mode (push the select button and the play/pause button when the apple logo appears without the backlight for a few seconds until it shows it is in disk mode.)
-Click on My Computer
-Right click the iPod driver
-Go down to Format...
-Select FAT32 (_DON'T do a Quick Format_)
-Then restore your iPod in itunes.
It should work beautifully, my iPod is currently charging right now and I'm crossing my fingers that that won't happen again! Good luck!
Message was edited by: silentrain
I had the same issue on my new Ipod Nano. It works now! I did the following:
1) Called Apple. Apple told me the next steps.
2) Toggle the Hold switch 6 to 8 times. I did 10
3) Press the center button and the PLAY button! Hold for ten seconds
4) A check mark appears!
5) Connect to computer and restore your Ipod!
6) Thank me later!
How many times do you actually have to try this "reset" procedure before it actually works? My new 3rd gen 8GB nano is dead. It's not taking an initial charge. I've tried the reset procedure 20 times to no avail. My 2nd gen 2GB nano is charging just fine, so it's not a USB or computer issue. It's a 3rd gen nano issue. I'm increasing frustrated...help!
i am having the same problem.
my brand new 3g ipod nano 4gb
has no out of box expirence.
no battery life. won't boot: just get black screen
after plugging into my pc which works fine with my 4gb ipod nano 2g
apple logo only.
disk mode gets me do not disconect and ok to disconect when needed.
will not charge.
will not recover
will not do anything, just flash the language menu till i touch the scroll wheel
apple is ********, what kinda company gets away with selling ******** products that don't even work.
i could have got a 20gb 3.5" mobile media center, but i wanted a new nano.
i've searched everything invloving the words 3g nano won't charge start connect recognize ect.
I had the original Nano a few years ago, and that persistently died on me so gave up with it. I got the new Nano for Christmas, was working fine until just now. It's completely dead.. can't reset it, can't charge it. No response whatsoever. Done all the reset combinations and whatnot.
So, what now? I'm going away this weekend, was hoping to use it then but looks like I won't be able to. Brilliant.
Ridiculous how many people have had problems like this with iPods over the years. Apple really need to sort it out.