14 Replies Latest reply: Jan 3, 2008 2:27 PM by David Lawrence4
David Lawrence4 Level 1 (35 points)
I'm going to be helping someone figure out why their Verizon email address isn't fully functional on their iPhone.

they can recieve email but not send it.

I don't own an iPhone myself but am tech savvy and am assuming this has to do with an improper outgoing server.

does this sound correct or is there some known issue with sending email from Verizon email accounts using an iPhone?

if so, would I need to edit this outgoing server info within the iPhone itself or would I need to do that on the person's mac first?

I believe the email account is working just fine on the computer, just not on the iPhone. And I believe that the accounts are sync'd from the computer to the iPhone automatically when you setup the iPhone, correct?

If so, why would this email account work fine on the computer but not on the iPhone?

Any help is appreciated. Thank you