Battery died, iPhone won't turn back on

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Battery died, iPhone won't turn back on

hey,
yesterday my iPhone was connected to the dock i was listening to some music.
the USB cable was not connected and the battery driand out...
the phone turned off, when i connected it ti the power chord it won't charge it
i tried connecting it the my PC my Mac and the AC Adapter...
the phone just won't charge and won't go on!
i also tried reseting the phone

what can i do??
i cannot get to a apple store because I'm currently located in Israel and the phone was bought in USA

please HELP!!

Windows Vista

Posted on Dec 1, 2007 9:13 AM

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Answer 1

Dec 1, 2007 9:15 AM in response to dcbdaniel

I have heard a few reports of this happening to some phones. They had to return them and get a new one.

The only thing to do, if it will not turn on at all, is to leave it connected to wall outlet for 24 hours and see if it will charge at all. Try turning it on every now and then.

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Answer 2

dcbdaniel Author

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Dec 1, 2007 9:20 AM in response to b_behringer

The iPhone has been connected to the AC Adapter for the last 14 hours
still no sign of life

also when it's connected to the computer iTunes wont recognize the phone

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Answer 3

Dec 1, 2007 9:22 AM in response to dcbdaniel

Well it isn't going to recognize it if it is dead.

There is really nothing you can do besides get it warrantied and being out in Israel that may be a while.

Here is this:

http://www.apple.com/support/contact/phone_contacts.html

Message was edited by: b_behringer

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Answer 4

dcbdaniel Author

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Dec 1, 2007 9:31 AM in response to dcbdaniel

Israel is not listed on the list you gave me...

for some reason the company who represents Apple in Israel (iDigital)
refuses to give service the iPhone users
they even state that in there web-site using a big red notice (www.iDigital.co.il)

(thank's allot for your help)

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Answer 5

Dec 1, 2007 9:31 AM in response to dcbdaniel

When plugged into the doc does it power on? If so then the battery only needs to be replaced either through Apple warranty or if you voided your warranty try here http://www.ifixit.com/Guide/iPhone/ Though if the iPhone doesn't power on while in the doc then your iPhone logic board may be damaged which can happen for various reasons such as voltage spike during a lightening strike or using a voltage convertor not compatible with the iPhone.

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Answer 6

DanH

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4,372 points

Dec 1, 2007 9:31 AM in response to dcbdaniel

I'd advise the opposite. Unplug it and leave it alone for at least 30 hours, in as cool a spot as you can find in your house (not COLD, so not a freezer, for example). This will finish the battery discharge. Then plug it in to the AC adapter and see if it will boot.

This used to work for iPods showing the same behavior, but I have not heard if it works with iPhones.

-dan

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Answer 7

Dec 1, 2007 9:37 AM in response to dcbdaniel

I know but I thought I would give you a list of all Apples numbers incase you were to "country hop" anytime soon.

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Answer 8

dcbdaniel Author

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Dec 1, 2007 9:39 AM in response to imagine engine

no, it won't power on even when connected to the dock
and it's hard for me to believe that any hardware got damaged couse it was connected to my stereo and the battery died.
i only use the original power adapter i got with the phone!

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Answer 9

dcbdaniel Author

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Dec 1, 2007 9:44 AM in response to dcbdaniel

thanks for the help so far
Dan I'm gonna try what you told me see if it helps
until then I'll be more then happy the get more suggestions.
(are there any apple technician's in the forum? i would guess not)

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Answer 10

dcbdaniel Author

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Dec 1, 2007 12:55 PM in response to dcbdaniel

tried Dan's tip
I've put the phone in a cool place in my house for about an hour and still no sign of life
so i guess i lost my iPhone?
i can't believe it... i thought apple crate's good reliable products!
and now all that i have is just a pretty piece of junk :\

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Answer 11

Dec 1, 2007 1:00 PM in response to dcbdaniel

It is still under warranty.. I know you are in Israel but when you get back you can get it replaced.

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Answer 12

Dec 1, 2007 1:06 PM in response to dcbdaniel

This happened to a friend of mine. The Flagstaff AT&T store told her to do a soft reboot.

Push the home button & the on/off button at the same time to power up the phone as soon as it comes on place it in the docking station and charge the phone.

This worked for her. Just a thought.

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Answer 13

dcbdaniel Author

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Dec 1, 2007 1:20 PM in response to dcbdaniel

b_behringer
unfortunately my next time in the USA will be in 3 years from now because I'm in Israel to serve in the army, doe's anyone know anything about apple service for devices being sent from another country?

puberttlove
the phone won't show any sign of life to any type of action including soft and hard restart or trying to restore the phone (even iTunes won't recognize it)

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Answer 14

Dec 1, 2007 1:23 PM in response to dcbdaniel

No, I'm not sure about the policy. I'm assuming there is no way to contact AppleCare?

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Answer 15

Dec 2, 2007 8:43 AM in response to dcbdaniel

The soft boot may work (I had this happen to me once and that worked for me). Though I would guess you need to send it in. Can't you just call the US number and explain you are presently overseas? They should give you an option to send it in (though you may have to pay for shipping back).

If Apple is stubborn about this, consider sending it to a friend in the USA and having him return/send you a new one.

-
iPhone | <edited by host>

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