3 Replies Latest reply: Dec 3, 2007 3:31 AM by Klaus1
heskrafty Level 1 Level 1 (0 points)
I can't view any embedded Quicktime movies in Safari. It just shows a Q with a question mark. I'm using Tiger and have everything updated. It just started a couple days ago. Very unhappy and confused. Can anybody help?

Mac OS X (10.4.11)
  • Klaus1 Level 8 Level 8 (45,360 points)
    Quicktime with a ? refers to Flash video and is not a Quicktime problem.

    These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!

    It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 and OS 10.4.11.

    Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:

    RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack

    Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)

    Perian from http://perian.org/

    Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash

    (You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)

    In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).

    In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).

    Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them).

    Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz.

    Important: Now repair permissions and restart.

    The world should now be your oyster!

    You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.
  • lucycarl Level 1 Level 1 (0 points)
    I'm having the same exact problem with Panther. Any suggestions for me? You seem to know what you're talking about. I'm so frustrated trying to figure this out. I've downloaded and re-loaded the software so many times, I'm going crazy. Help!!
  • Klaus1 Level 8 Level 8 (45,360 points)
    Hi Lucycarl and welcome to the forums!

    Your problem is different and it is best not to tack a different question onto somebody else's thread where it can easily get overlooked.

    You should really ask in the panther forum:


    where it can the attention of Panther experts!