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Parental controls not working

I have been having the same problem with time limits on parental controls on all 3 of my Macs. One of the reasons I purchased Leopard for was parental controls. I have 2 accounts on each machine for the kids and guests with parental controls enabled for time limits and bedtime. They can log in and they never get the warning message and carry on forever. I've call Apple support several times and no solution.

iMac, Mac OS X (10.5.1)

Posted on Dec 5, 2007 11:14 AM

Reply
37 replies

Jan 20, 2008 2:18 PM in response to bunkaman

I'm having similar issues. For some reason my son's time often does not get monitored. For a while I thought he'd managed to hack it somehow, but I no longer think think that's the case. When I look at the logs for Application use, it often shows NO application use for that day, yet there are tons of Websites visited, so why isn't Safari at least showing up?

Before Leopard came along we used MacMinder, which worked like a charm. I am thinking of going back to that. It was more customizable to boot.

Feb 24, 2008 8:32 AM in response to Walter Kilbourne

Similar issue but it seems to work intermittently. I changed my password several times thinking my son (16) might have scammed it but last night I caught him playing world of warcraft at 3AM. I have controls set to kick everyone off after 10PM. He said he found several ways around the system but will not tell me how - so right now my parental control is to manually lock him out of the computer. This touted utility is very weak and I might consider a third party package. Apple, you need major fixes to this software and improvements. For example, I would like to have the ability to restrict apps on different days at different times, ie. World of Warcraft on weekends only and limit time of individual apps.

Mar 3, 2008 9:12 AM in response to ericplan

I'm starting to think that some of the problems are related to permission issues with Leopard. I found that parental controls were different if I signed into them when my son was logged on from those when I was logged in. Not being comfortable with command line usage, I haven't tried correcting permissions with anything other than reinstalling the system and using disk utilities. I also think that World of Warcraft may also purposely make it difficult to use parental control software, especially if you try to limit time instead of banning it completely. I will keep you posted on any solutions.

Jun 11, 2008 7:23 AM in response to bunkaman

I'm having similar problems with Parental Controls. Three things are happening. First, the time limits only work intermittantly. Sometimes they kick my kids out and sometimes not. Second, the passwords on my kids' accounts periodically become unusable, and I have to reset them in the administrator account. Third, the automatic logout, when it works, sometimes locks up the computer with a blues screen and spinning beachball.
We were really hoping that Parental Controls would work as advertised, but it has been spotty at best. My kids are still young and not that sophisticated with hacking skills, but I'm worried they'll wise up soon.

Jun 18, 2008 1:54 AM in response to TDi

Hi

Sama problem here. Time limits show different time in Login window and time limit does not cut him off. I have also reset it to with in ten minutes and it still does not function. May if I can find the correct Library preferences that store the setting and delete it the problem by go away. Anyone know the name of the file?

Thanks
Tsofa

Jul 24, 2008 7:42 PM in response to TDi

Is there any outcome from Apple on this one? We seem to have some issues too with the usage of the computer by our daughters. They each have 1 hour a day and bedtime is set to from 9pm - 6am. Last night one of the kids was still chatting at 9:45 and I am pretty sure she passed her 1 hour limit too? We were so glad to see the parental control feature but we are not sure it is actually doing what it says it is doing. Another thing; one of the kids will have "can login at 6am" after her account name but the other sometimes says "can login at 12am"? what does that mean?

Sep 29, 2008 6:49 PM in response to bunkaman

Do the accounts use Spaces? I am having a similar problem, but only for one of two accounts on the computer. Time limits don't work correctly for the account that uses Spaces (one for homework apps and one for email/iChat), but they work correctly for the other account. Both time limits and bed time limits work for the account that does not use Spaces, but neither work for the account that does use Spaces.

I will turn Spaces off and see what happens.

Oct 15, 2008 8:23 AM in response to bunkaman

I'm having same issue on 2 of my Macs. The log in limits feature works correctly and will not allow log in after a set time at night, but once a user is logged in earlier, the specific time out-forced log out feature never works.

This is the most important use to me to keep my teenager off after certain set time on school nights and weekends.

I disabled Spaces but that doesn't seem to have made a difference.

This most basic feature of the program simply does not work on either of my Macs.

Oct 15, 2008 11:57 AM in response to bunkaman

The time limits seem very flaky. My child (6) has an account which prohibits use at any time of the day (apart from one minute at 3am). When she wants to use the Mac I just log in to her account and authorise 30 minutes or whatever - usually just to remind me that we are meant to be doing something else.

On several occasions when the out of time warning has come up, hitting cancel has just let her continue using the system. It seems fairly rubbish.

Parental controls not working

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