5 Replies Latest reply: Jan 2, 2008 12:00 PM by Kitzo64
my ipod is corrupted Level 1 Level 1
I use a USB cable and plug my iPod into the computer and iTunes pops up but doesnt recognize that the iPod is connected. What should I do?

fifth generation
  • Zevoneer Level 9 Level 9
    Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes
  • my ipod is corrupted Level 1 Level 1
    Im sorry but that trouble shooting page didnt work. I ran through all the steps and then some. So if you have any more helpful hints that would be terrific. Thank you for trying.
  • Convex6 Level 1 Level 1
    Hi Folks,

    From my recent experience with the problem of my computer not recognizing my IPOD, I think the problem is from updating ITunes to the current version. I don't think it is the USB ports or either of my three computers. I've also tried a USB cable that works on my sons computer and IPD. I think the update screwed up the IPOD itself. I've tried most of the things on this thread of replies, but none work. I think I'll have to send it in or take it to a store.
    I hope this helps.
  • Madisyn Level 1 Level 1
    im having the same issue and its ******* me off i just got my ipod back and im going on a trip and now i have to try and get it fixed in two days. lame. my ipod wont charge either.. just has the apple logo on the screen.
  • Kitzo64 Level 1 Level 1
    I Have An Answer!!! After numerous hours of going through these posts, spending hours going through the trial and error of fixing, an answer has finally appeared!!

    This blog http://echeng.com/journal/2006/09/23/itunes-7-broke-my-ipod-nano/

    Has a solution of changing the disc format thing me jig here it is:

    Start -> Run -> compmgmt.msc
    Drill down ‘Storage’, highlight Disk Management
    Plug ipod in. Wait.
    Make sure the computer management window is the topmost window. If you don’t, you won’t be able to get in there and change the drive letter of your ipod. The ipod will disappear out of the computer management window once itunes rejects it, or accepts your acknowledgement that it’s rejecting it.
    Then I think i right clicked on the volume (or something) and changed the drive letter.
    Just to make sure windows remembered my change, I ejected the pod and plugged it in again. Looks like it was mapped to the letter I had specified. Don’t know if this setting will hold after a reboot/cold boot.

    You may want to scroll through the comments- For vista instead of run go straight to control panel, system and maintenance scroll to the bottom and create and format hard disk partitions, plug ipod in put it as G and hey presto!! hope this works for others.... before syncing with ipod if all this works you may want to download music rescue (brilliant and reliable used it a few times!) and copy all your music from the ipod after formatting.

    Really hope this helps someone out there as it did me and looking forward to hearing if it has.