Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Time limited error recovery (TLER) disks in desktop computers

In common with some others I have for many years bought server grade hard disks for both servers and desktops. The price difference between these high reliability disks and those sold for desktops is now negligible. As an engineer I appreciate the higher MTBF and longer guarantee period of these server disks. Unfortunately, and also in common with some others, I missed some critical small print during a recent purchase of 120 GB WD raid quality disks which I use in G4s. The WD site at:

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/stdadp.php?p_faqid=1277&pcreated=1095792241

says:

"IMPORTANT: Because of the time-limited error recovery feature, this product is intended for server applications and is not recommended for use in desktop systems."

Further investigation reveals that the implication of such advice from manufacturers is that TLER disks are not compatible with soft RAID which includes the basic Xserve and many other servers which do not have a proper hard RAID controller. As far as I am aware most SATA controllers on the market only implement soft RAID.

There are many web pages about TLER but I am still lacking some critical information:

1 - On disks where TLER is enabled by default, is it still active even when not able to communicate with a hard RAID controller?

2 - Is there an OS X utility to disable TLER on the WD 120 GB disk above? - WD often deny the existence of such utilities even though they have shipped a PC version to a few customers.

3 - Given that these disks are so much more reliable than their desktop equivalents is there any quantitative data indicating which would be more reliable in a practical desktop environment? - ie long term desktop trials of the above type of disk with TLER enabled compared with its desktop equivalent.

Please copy any reply to n.hillyer@open.ac.uk

Thanks

Neville Hillyer

G4 and Xserve, Mac OS X (10.5.1)

Posted on Dec 7, 2007 8:23 AM

Reply
2 replies

Jan 31, 2008 1:36 AM in response to Neville Hillyer

Here is Western Digital's reply:

"That drives can be used the way they are without any problems in a desktop pc/mac, if a raid is used. Even without a raid controller, the tler is active. There is a program available to disable the tler, but it is only working on a dos-based pc and not a mac. We don't have any data available about tests with this drives in a non-raid environment."

I would be interested if anybody comes across a way of controlling WD TLER via OS X but for the time being I will continue using these TLER enabled drives as non-RAID boot drives in G4s albeit with improved backup to internal 750 GB Seagate SATA drives.

Mar 8, 2008 11:45 PM in response to Neville Hillyer

{quote:title=Neville Hillyer wrote:}

I would be interested if anybody comes across a way of controlling WD TLER via OS X but for the time being I will continue using these TLER enabled drives as non-RAID boot drives in G4s albeit with improved backup to internal 750 GB Seagate SATA drives.{quote}

Hi!

Interesting. You use WD RE drives as boot volumes?
What's the actual risk to using them as non-RAID in a desktop Mac?

I've long wanted one of these to replace my 80 GB internal drive, and upon further study, it's not recommended.

Would I just be better off getting the SE WD 320 GB HD?
Or would getting a WD RE be inviting data loss and other problems unbeknownst to
me?

Thank you!
L+

Time limited error recovery (TLER) disks in desktop computers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.