10543 Views 1 Reply Latest reply: Dec 10, 2007 8:37 AM by b noir
+however each time I attempt to remove Mobile Device I get the message that there has been a 'fatal error' and the program is not removed.+
download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any *Apple Mobile Device Support* entries in the list of programs in CleanUp, select those Apple Mobile Device Support entries, and click “remove”.
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?