Road Runner email account on IPhone

road runner's smtp sever will not work off road runners network, meaning it doesnt work when your connect to at&t edge network, so unless your home hooked to your road runner wifi you'll have to use edges smtp server which is:
cwmx.com
That should clear up the error message your getting.

also note that edges smtp server will not work when your connected to road runner via wifi, so if your home and connected to RR you wont be able to send mail using edges smtp. What i do is use cwmx.com all the time and if in om RR via wifi, i just turn the wifi off for a moment to send mail them turn wifi back on.

Message was edited by: pc2k07

This worked for me. In the Incoming mail server, just use your user name and password along with the fqdn for the pop server.

In the outgoing mail section, use your smtp server name followed by :587 and in the user name field have yourusername@xx.rr.com

Hope this is clear and helps!

roadrunner works for me.

Couple of things you want to try are:

UserID:YourUserID@socal.rr.com
UserID:YourUserID

I had an option to specify how i would like to input my userid in the rr administration page, if the @domainname.com was not appended to the user name within that web admin text box, then the UserID would simply be YourUserID. I added the @socal.rr.com or @la.twcbc.com, and my new iphone pop usedID was MyUserID@la.twcbc.com.

Thanks, This worked, Finally able to send from rr

I am having the same issue. Will the settings (adding 587 to the end) be reset when you sync your iPhone back with iTunes?
Thanks!

tshan...thanks for posting a resolution. It worked for me!!

Tshan, you completely rule..that's the only thing that's worked! Many thanks.

this is my set up:
(Note: username is my Time Warner user name.)

POP is selected at the top.

Name: First Last
Address: username@satx.rr.com
Description: Time Warner

Incoming Mail Server
Host Name: pop-server.satx.rr.com
User Name: username@satx.rr.com
Password: ********

Outgoing Mail Server (SMTP)
Host Name: smtp-server.satx.rr.com:587
User Name: username@satx.rr.com
Password: Optional

I still get the error where iPhone tells me that is connont connect using SSL, Do you want to try setting up the account without SSL?

I've tried all the recomendations from this post. Or at least the ones I could understand. Does any have the explicit setup information? I have tried the outgoing mail server address with and without the 587 and it still does not work. Thanks.

Add my name to the praise list for Tshan. It worked!!! nyc.rr.com told me to call att and get the correct port number for sending mail. But the phone uses the same port number for sending all accounts and gmail goes just fine.

Odd that road runner help desk doesn't have a ready answer from having had hundreds of users asking for help.