Can't quit iTunes 7.5: immediately relaunches

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Level 1

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Can't quit iTunes 7.5: immediately relaunches

Every time I try to quit iTunes, it immediately re-launches. The only way I can permanently close the program is to force-quit.

Screencast is at http://screencast.com/t/QKD5VDRliR

I did an "archive and install" upgrade from 10.4 to 10.5. I didn't have any problems with iTunes. However, I was having problems connecting to my school's 802.1X network, so I reformatted my hard drive and did a clean install of OS X 10.5, then got all available software updates.

I tried downloading iTunes from apple.com and running that installer; same result.

2.2 GHz MPB
2GB RAM
OS X 10.5.1

2.2 GHz MBP, Mac OS X (10.5.1)

Posted on Dec 12, 2007 3:45 PM

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Answer 1

John Guo

Level 5

5,353 points

Dec 12, 2007 4:34 PM in response to phoenixawe

I have to say that's really amusing watching that video. Anyway, try deleting the preference file. Go to User Name>Library>Preferences. Locate the com.apple.itunes.plist file and trash that.

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Answer 2

phoenixawe Author

Level 1

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Dec 12, 2007 4:45 PM in response to John Guo

Trashed com.apple.itunes.plist. Restarted iTunes. Went through the initial setup dialogs. iTunes took about three seconds "updating library."

Same problem remains.

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Answer 3

John Guo

Level 5

5,353 points

Dec 12, 2007 5:04 PM in response to phoenixawe

Try the caches now. Use Name>Library>Caches. Find the iTunes cache folder and empty the content.

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Answer 4

phoenixawe Author

Level 1

0 points

Dec 12, 2007 5:17 PM in response to John Guo

Trashed ~/Library/Caches/com.apple.iTunes/Cache.db.

Same problem. The next time I ran iTunes it did not re-create the Cache.db file.

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Answer 5

John Guo

Level 5

5,353 points

Dec 12, 2007 6:37 PM in response to phoenixawe

Wow, we've got a stubborn computer here. I want to find the underlying problem here. So I would recommend that you use that Guest account that comes with Leopard and see if this problem replicate in the other account. If it doesn't, then that means this is only the current account. If that happens, I recommend doing an archive and install.

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