Error installing Quicktime: Lots of interesting problems
Hookay, I got a problem, see? It all started when I tried opening iTunes, but it would try and fail. I tried uninstalling, then reinstalling. Upon trying to reinstall, an error message came up saying that it needed Quicktime to install, so, I started troubleshooting Quicktime.
Tried uninstalling and reinstalling, went fine this first time. When I tried opening Quicktime to do a run test, it gave me the "Buffer C++ \ shutdown" message. So, I tried to uninstall that version. No go.
I then used the online guide to erase all mention of QT from my HD, by going into Windows\system32, using the regedit tool, using Windows Install Clean Up, and manually deleting QT from Program Files. Using the "Add or Remove Programs" function would not work, and quicktime eventually stopped showing up there. The included "uninstall" function in Start-programs didn't work. In between each of the above fixes, I would try to install the latest version. To each, I would get an error saying "There is a more current version of Quicktime installed." type of message, then the program would quit.
After going through all the above methods, I decided to run a "Find" on my C: and deleted every mention of QT. The only remaining thing is a file in C:\Windows\Cache\Adobe Reader 6.0\ENUBIG\Data1.cab that I can't delete, only copy or extract. I figured that I could now install a current copy without any ghosts to foul me up. No dice. Now, when I try to install the current version, I get an error saying "The older version of Quicktime cannot be removed. Contact your technical support group." So, here I am.
Status of QT: FUBAR
Shows up on "Add or Remove Programs" - No
Shows up on Start-Programs - No
Deleted from Windows\System32 - Yes
Deleted from C:\Programs - Yes
Deleted from everywhere else - Yes, as far as I can tell
CPU specs: HP540J
OS: Win XP SP2, Home Edition, Version 2002
Pentium 4, 3.2 ghz
Ram: 1g
Video Card: Onboard card
Message was edited by: aitrusak
Tried uninstalling and reinstalling, went fine this first time. When I tried opening Quicktime to do a run test, it gave me the "Buffer C++ \ shutdown" message. So, I tried to uninstall that version. No go.
I then used the online guide to erase all mention of QT from my HD, by going into Windows\system32, using the regedit tool, using Windows Install Clean Up, and manually deleting QT from Program Files. Using the "Add or Remove Programs" function would not work, and quicktime eventually stopped showing up there. The included "uninstall" function in Start-programs didn't work. In between each of the above fixes, I would try to install the latest version. To each, I would get an error saying "There is a more current version of Quicktime installed." type of message, then the program would quit.
After going through all the above methods, I decided to run a "Find" on my C: and deleted every mention of QT. The only remaining thing is a file in C:\Windows\Cache\Adobe Reader 6.0\ENUBIG\Data1.cab that I can't delete, only copy or extract. I figured that I could now install a current copy without any ghosts to foul me up. No dice. Now, when I try to install the current version, I get an error saying "The older version of Quicktime cannot be removed. Contact your technical support group." So, here I am.
Status of QT: FUBAR
Shows up on "Add or Remove Programs" - No
Shows up on Start-Programs - No
Deleted from Windows\System32 - Yes
Deleted from C:\Programs - Yes
Deleted from everywhere else - Yes, as far as I can tell
CPU specs: HP540J
OS: Win XP SP2, Home Edition, Version 2002
Pentium 4, 3.2 ghz
Ram: 1g
Video Card: Onboard card
Message was edited by: aitrusak
HP540J, Windows XP
