26565 Views 4 Replies Latest reply: Dec 13, 2007 3:52 PM by Roger Barton
The only way to remove the lock code on the iphone is to connect it up to the original computer you sync it with. If it will not automatically unlock then you would need to restore the iphone. You can restore the iphone on any computer that has itunes 7.4 or later. However, if it is any other computer that you normally sync with, the information you have on the iphone will be removed from the iphone. But when you connect it back to your computer, you can sync the information back onto the iphone.
Here is an article from the apple support website that might help out.
Now if is the sim pin that was locked, you only have 3 chances to guess at the sim pin.
If the 3 tries are taken up, then the sim is locked and you will need to go to an att store for another sim. Then connect the iphone to the computer and let the sim activate.
Here is an article from the apple support web site about the sim pin.
Hope this helps.
Thanks so much Damon. I think it is just the 4 digit lock that only allows emergency calls to be made but nothing else. The message on the phone says iPhone is locked, connect to itunes. So hopefully when we get our power back on I can hook the phone up and it will unlock. If not, I can always restore. I'm just too lazy to schlep my G5 to work to unlock the phone. Thanks so much for the info! Now if we can just get our electricity back (96 hours and counting......)