Unlocked French iphone

Well after waiting 5 days as told by Orange, I restored my iphone this morning BOOM iTunes said connecting to store and them a message came up saying congratulations your iphone is now unlocked!!!!! However.....
I have the same problems suffered by others with legitemetly unlocked phones where..

I can't call the phone (the hourglass just runs and then the phone jumps out to screensaver)
I can't open the SMS app at all
I can't open last-calls list
I can't dial phone numbers in the dial-app.

I also own a hardware unlocked iphone which works fine running 1.0.2 with any sim I put in it. I can use the original orange sim in the phone but when I put my Vodafone spain chip inside I start to get all the bugs listed above.

I travel between France,Spain and the UK alot and to avoid roaming charges I change the sim to whichever country I am in at the time.

In buying a UNLOCKED BY APPLE AND ORANGE iphone I expect it to be UNLOCKED giving me the above ability. I have paid 749 Euro's and at the moment have a phone that is relitevly useless to me in this state. For less money I could have got another unofficial unlocked phone and it would have worked fine. But wanting to do it the right way seems to have backfired totally.

Does anybody know if apple are going to solve this problem or is the phone supposed to react like this?????

Message was edited by: Tim in Spain

Mac Book Pro, iBook G3 , Apple TV, Ipod 40GB, 2x iPhone 8GB, Mac OS X (10.5.1)

Posted on Dec 12, 2007 11:50 PM

Reply
10 replies

Dec 13, 2007 1:49 AM in response to Tim in Spain

I think the problems occur when you try and use a sim card that is not from the country that you purchased the iPhone.

The reason for this is pretty simple. I could jump on the eurostar or ferry sometime today, do a bit a booze cruise for Christmas and while I'm there pick up a bunch of unlocked iPhones. Then bring them back into the UK.

Apple makes money on it's contracts being sold. Although for example when in the UK you have a contract with O2, thats not really an O2 contract, since Apple has had a say in what the contract is and that contract is only good for the iPhone. O2 are just the carrier apple has chosen to make the phone work in the UK.

So basically if I was to do what you do, Id basically be able to get a non-iPhone O2 contract or a contract with another provider and thereby Apple would lose some revenue stream. The only reason unlocked iPhones are available in the first place is in that particular country it is against the law.

As for your dilemma, I'd keep the iPhone, but get another phone for putting your sim card in. You can still use your iPhone for things, but have a sim for that country in another phone for keeping costs down and still having phone functionality.

Dec 13, 2007 4:01 AM in response to Tim in Spain

What you are trying to do is avoid paying International Roaming charges to a carrier.

An officially unlocked iPhone will work on any GSM/EDGE network in the country the iPhone has been officially released in. (In this case France). iPhone has not to the best of my knowledge been launched in Spain and so will not recognise a SIM card from a Spanish Network Operator.

An officially unlocked iPhone is not the same as a SIM FREE mobile, except in the country of release (France in this case). For example, I could travel to France and buy an officially unlocked iPhone. I could travel back to the U.K, where iPhone has been officially released, however upon activation, I could only choose O2 and one of their price plans, as they are the only supported network for iPhone in the U.K. I could not choose any network operator SIM the U.K has to offer, as iPhone has been exclusively launched on O2 in the U.K. Likewise I could not activate iPhone in France, then travel to the U.K and install any U.K network operator SIM card and expect iPhone to work. It won't. It will work fine with the French Operator SIM card installed, using International Roaming.

Therefor, there is no point in me traveling to France to buy an officially unlocked iPhone for use in the U.K, as I would pay more for the iPhone (being unlocked) and would still have to sign up to an 18 month O2 contract

If you install your French Network SIM and travel to Spain or the U.K, iPhone will function as expected using International Roaming.

You said " In buying a UNLOCKED BY APPLE AND ORANGE iphone I expect it to be unlocked giving me the above ability".

Your expectation is what is disappointing you. The officially unlocked iPhone is available as a matter of French law. French law does not cover Spain, the U.K or any other country. I have raised this point in other posts, an unlocked phone does not necessarily mean the same as a SIM FREE phone.

When you buy a SIM FREE mobile phone, it is exactly that. SIM FREE (and you pay a premium for SIM FREE mobile phones). It will work with any SIM card from any supported Network Operator, however you may not get full functionality from the device on an unsupported network. especially if the device in question has not been launched in the country you are trying to use it in (Networks may not support all device functions).

An unlocked device, it could be argued, refers to a device sold contract free, thus not being locked into a contract with a specific carrier in the country of release. The unlocked device will work with any network operator SIM in the country of release. This appears to the be the case with iPhone.

Dec 13, 2007 9:17 AM in response to necronym

Hi Necronym,

It is crazy that the officially unlocked phone will not except my spanish sim card when the unofficially unlocked phone will!!!! That is not right! Why lock me out of using a sim card from a network where the phone is not released?? If I can roam there using the phone why not allow me to use whichever sim I choose? They are not loosing revenue as I could use another French sim that is not Orange???

Also when I bought the phone France Telecom did not inform me it was only open to French networks her words were UNLOCKED ANY SIM ANY COUNTRY.

I think it just annoys me as I could have paid alot less and bought a hacked one on say ebay and it would work fine, But trying and wanting to be loyal to Apple and have a legit product I am now wandering if it was worth it!

Dec 19, 2007 4:31 PM in response to Kevin Brown2

Kevin,

I read your report on the testing before it disappeared. My parents bought an unlocked French iPhone for my daughter as a Xmas present without asking me first. That iPhone cost a third of their monthly pension income. Now they are quite devastated, because Orange won't take the iPhone back. Can you tell me how to fix the software issue?

Dec 30, 2007 8:14 AM in response to Tim in Spain

as we probably all know by now, official unlocked phones only work ik country's where iPhone is available.

this has something to do with the international settings.
to be more specific the telephone number 'layout'

when you start sms or start dailing a number our iPhone checks the country code on your sim card and gets the data from that country out of his database.
since there is no information for unsupported country's the app crashes.

this is exactly the same problems people with "helped" iPhones has been facing.
For which some guys created a solution I'd prefer not to discuss on here.

As i've seen in a thread similar to this one about GERMAN unlocked phones (before it got closed due to a argue), this is a bug in firmware 1.1.2 and apple's working on a solution in 1.1.3 that will come soon if we may believe rhumours on the net.

Dec 30, 2007 8:34 AM in response to Odysseyes

I have the same problem but with an official! German unlocked phone using it in The Netherlands.

I know all the arguments about you have to buy it in Germany and use it there and you have to buy it in France and use it there yeah yeah! but Both T-Mobile and APPLE!!!!!! self told that it would work in The Netherlands with my Dutch Vodafone Sim because it will be unlocked! Else i would of course not have bought it for a thousand Euro!

Now whats up!?

Apple fix the problem you have a couple of thousand unlocked iphones on the market and you dont have enough money to screw so many clients! Help us and make that simple update!

We bought this iphone because it is legal in the EU!!! We don't wanna have a stupid hacked phone.

You sold us this product under false conditions pleas be honest with us or fix it or give our money back!

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Unlocked French iphone

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