Previous 1 2 Next 16 Replies Latest reply: Jan 13, 2008 7:02 AM by Bobbbo
moonpod Level 1 (0 points)
I had a harddrive crash and the only copies of some photos I have are on the ipod touch. How do I get them off of the ipod touch and onto my computer?

mac pro, Mac OS X (10.5.1)
  • mrtotes Level 6 (11,825 points)


    I find it hard to believe that a hard disk in a computer as young as Mac Pro critically failed. Have you tried asking in the Mac Pro or Mac OS X forums? or have you already cleared / replaced the hard disk?



  • moonpod Level 1 (0 points)
    Uhm, you aren't helping with my question. But the long answer is that I dropped the hard drive (I had removed it to upgrade in size and stupidly didn't back everything up)

    Anyone else?????
  • Zerimar Level 2 (370 points)
    The photos on your iPod touch have been compressed to fit onto the screen, If you had Mail on your iPod Touch like an iPhone does you could at least email yourself the smaller pictures. As for the Touch not having Email you cannot do that at this time. Depending on the importance of the photos you can choose to wait for the SDK (software development kit) for iPhone and iPod Touch in February when someone might make an application to transfer photos from the devices to computers. There is a slight chance someone will make an application like that, so there is no guarantee.
  • A A P L Level 7 (21,730 points)
    Here's the deal. Of all the years I've done computer support - Mac support in particular - I've seen maybe 10 drives crash/die.
    Now, in these forums, we have people ask all the time how to get files from iPods because their "hard drive died"
    From MY perspective, what most of these posts represent is someone who got music from another person on their iPod, only to realize if they sync it, the stolen music is gone.
    You spend enough time here and a pattern emerges.
    If you happen to not fall in that category, then I'm sure he was not trying to insult you.
    Sure, you say "photos" but the process might very well be the same and not "look" like you're trying to do what I said above.

    So...your story, while possible, sounds fishy. A Mac Pro and you dropped the hard drive? And the biggest issue you have is getting photos off of the iPod?
    I find that story fishy too.

    But, in case you've been misread, I will say that the software I've used to get music files off the iPod does not get photos or videos off.
    Since the Touch does not do "disk mode" I'm not sure what to say to you.
    It is possible that Apple might enable this in the future, but I know nothing about that.

    There may be utilities that can get the data you want, but my experiences only cover getting music files off.

    Good luck,
  • Zerimar Level 2 (370 points)
    I agree with you on that. To have a Mac Pro with photos that are not backed up some way makes you wonder. Also that is good that you have seen about 10 HDs crash because that would not be too good if more had. I did have a problem with my HD though, a random 30GB disappeared over night with no explanation, it baffled the Apple support people. It ended up in my having to erase and reinstall OS X onto it which wiped out all my info on it. luckily I backed up everything I needed onto my 60GB iPod and restored it all.
  • Bobbbo Level 3 (530 points)
    I agree with all of you drives should have a great life. But, the person that asked the question said he dropped the drive. If you do that it certainly can break.

    Back to the question, you as sunk until some writes an application to take files off the IPT. I would just hang in there and see what happens in the next months with 3rd party software.
  • moonpod Level 1 (0 points)
    I physically took the harddrive out of my macbook pro and swapped it for a larger hard drive. Stupidly did not do a backup at that time, so I lost about 3 months of data. I then dropped the old/original harddrive. ie it suffered a physical damage crash from a drop, not a manufacturing problem as Bobbbo stated, yes if you DROP a hard dive it can break. It is at a data recovery firm and they are NOT having any luck with it. The pics are the only thing on the ipod that I didn't have backed up elsewhere. Other files that I lost aren't on the ipod, so I am only asking about the pics. Thanks Bobbbo, I will just be patient and see what happens but the point about the pics being compressed is well taken. I realize I won't get the original files back, but SOMETHING is better than nothing.
  • A A P L Level 7 (21,730 points)
    You said Mac Pro, and that's what your sig says...
    Anyway, it is possible that Apple will change the missing "disk mode" in the future, or another app may come about to get photos off of it.
    Good luck.
  • moonpod Level 1 (0 points)
    thankfully I haven't done anything that stupid with the stuff on the mac pro. All mac household. imac for kids, macbook pro for me, and mac pro for the home office.

    So it sounds like there's nothing out there as yet. Thanks.
  • A A P L Level 7 (21,730 points)
    Just don't auto-sync the wrong way with your Touch, or you'll lose the photos for good.
    The bad news is the photos on the Touch are going to be smaller, low-res versions of the original, but better than nothing.
  • skeptic7 Level 1 (0 points)
    I'm in a similar boat. I thought HD failures were more common but you guys make it sound like a highly unusual event? Its my first crash, but my macbook (1.5 yrs old) crashed. I took it to an authorized mac dealer, and the tech told me nothing on the drive was recoverable. It didnt even register on his disk scan software. I backed everything up as of about 1 month ago, but the photos taken since then until the HD cratered are lost. However they are on my ipod touch. I realise they are now lower res, but I would like them back nonetheless. I guess I wait for SDK?
  • A A P L Level 7 (21,730 points)
    Hard drive failures happen all the time.
    They seem to happen every day here.
    The reason (only speaking for myself) I am highly skeptical is that if my whole world was on a hard drive, and I had no backup, the last place I'd be is here worrying about my iPod.
    Also, the iPod is the vehicle used by most younger folks to "borrow" music, hence Apple makes it mostly one-way.
    Not that it doesn't happen, it's just that I'm not going to help anyone steal music.
    It's food off of MY table, and it makes me mad.

    As for you - wait and see...

  • Bobbbo Level 3 (530 points)
    Everyone should purchase some 3rd party software and external drive to backup their files automatically daily. Hard drives can fail on their own and sometimes power supplies fail and burnout the drives. In any case when you loose one it is really painful. I personally have lost 4 drives over time and will never get caught without a backup. Actually I double back up my data every night. I back it up to one drive in my computer and one drive outside my computer.

    I would never use a iPod for a backup medium, even if you could.
  • A A P L Level 7 (21,730 points)
    I have multiple backups of all my computers.
    It's cheap, easy and a lifesaver.
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